L&I Medical Program Specialist 1

Our Mission:Keep Washington Safe and Working!
Our Values: Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Job Highlights

Are you ready to take your experience in analysis, research, program coordination, and project management to the next level? Do you want to be a part of a professional team with high work ethic? If your answer is yes, consider joining our Healthcare Policy and Payment Methods (HPPM) team as the next Medical Program Specialist 1 and apply today.

In this position you assist coworkers with tasks related to policy and fee or rate setting, with knowledge that will span both professional and facility services. You will assist with policy development, contracting, review and analysis, and monitoring of health care cost initiatives. This position is focused on consulting on projects to improve the utilization, cost and/or quality of medical services provided to Washington workers who are injured on the job.

Using your analytic skills, you will work in a team environment with professional staff, assess and solve problems, assist in the development of fee schedules, consult on projects, recommend technical and politically viable solutions as well as answer questions concerning department policy and fees.

Why Work for us:

The Department of Labor & Industries (L&I) is a diverse state agency dedicated to the safety, health, and security of Washington's workers. We help employers meet safety and health standards and inspect workplaces when alerted to hazards. As administrators of the state's workers' compensation system, we are similar to a large insurance company providing medical and limited wage-replacement coverage to workers who suffer job-related injuries and illness. Our rules and enforcement programs help ensure workers are paid what they are owed, that children and teens' work hours are limited, and that consumers are protected from unsound business practices.

Insurance Services is the largest division within the agency and administers one of the premier workers’ compensation organizations in the nation serving over 3.8 million employees working for 260,000 employers.

The Insurance Services Health Services Analysis program is comprised of various work units with a shared vision to achieve provider excellence to reduce work disability by ensuring worker access to high quality care.

Here is what we are looking for:

• Demonstrated critical thinking and analytical skills.
• Strong customer service skills with the ability to authentically listen and connect with others to build and maintain internal and external customer satisfaction.
• Project management skills to ensure work progresses toward the achievement of goals and objectives.
• Ability to effectively communicate both orally and in written format, complex information in a way that is easy to understand.
• Ability to effectively organize multiple assignments involving competing priorities to produce work products that are accurate, thorough and on time.
• Your willingness to learn by showing self-initiative to develop and upgrade your skills, enhance your knowledge, and learn new technology.
• Demonstrated ability to build rapport and partner with others to contribute to team cohesion.

Some of what you will do:

• Assist MPS2 co-workers on agency wide initiatives and projects. Aid in the preparation of project goals and scope.
• Track and report progress of projects to provide briefings/updates to management and steering committees.
• Organize and maintain project team membership, identify milestones, subtasks and assignments.
• Develop payment policy and rates for a limited scope of Medical Aid Rules and Fee Schedules (MARFS).
• Serve as a backup to MPS2 co-workers on policy and rate development.
• Research other payers and track emerging trends at the state and federal level.
• Gather and analyze qualitative and quantitative data to inform and help develop decision papers for L&I project teams.
• Responsible to monitor and respond to emails for the HPPM email inbox. Draft and coordinate responses to stakeholders and customers about a wide variety of topic areas.
• Draft and assist in developing communication strategies for L&I management and other internal and external stakeholders.
• Work with internal and external stakeholders to identify process, workflow or communication problems and develop solutions aimed at process improvement.
• And much more!

Required:

• Bachelor’s degree with major study in public health, public administration, nursing, health administration, economics, mathematics, accounting, business administration, social sciences or closely allied field

AND

• At least one year of consultative experience in analysis, research program coordination, or project management in a health care, medical insurance, social services, or workers’ compensation setting.

Two additional years of qualifying experience may be substituted for the Bachelor’s degree.

Equity Competencies:

• The ability to learn and grow.
  
• The ability to take action to meet the needs of others.

Desired:

• Masters’ degree with major study in public health, public administration, nursing, health administration, economics, mathematics, accounting, business administration, social sciences or allied field.
  
• Three (3) or more years of experience in analysis, research, program coordination, or project management in a health care or workers’ compensation setting.

Things You Need To Know

At L&I, your voice matters. L&I is a diverse state agency dedicated to the safety, health and security of Washington's 3.3 million workers. Watch this brief video and learn more about why L&I is an employer of choice.

L&I provides a modern work environment and excellent benefits including paid leave, tuition reimbursement, Infants at Work Program and a generous retirement package for qualified employees at the end of their career. Click on the “Benefits” tab to learn more.

We value our employees and their work-life balance. We support a hybrid work model and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

For this position, you will be allowed to telework up to full time with the expectation of working from the office one day a month. In addition, you will be expected to work from the office to attend in-person meetings, training, upon business need. The assigned duty station for this position is Tumwater, Washington.

To receive more information on opportunities at L&I sign up for GovDelivery and select L&I job alerts.

Application process

We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history records will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information

• Applicants selected to move forward in the hiring process will be contacted to complete a skills assessment prior to the first-round interviews. We anticipate conducting first-round interviews during the week of January 5-9, 2026.
• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented bytheWashington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need an accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Angela Laramie at hrbtu@lni.wa.gov.