Junior Business Analyst – Elevate Program
Hybrid – Reston, VA
$32-35/hr. depending on experience
Position Background:
We are hiring an entry-level individual to support one of our healthcare clients as a Junior Business Analyst. As a Junior Business Analyst, you will support business, QA, and technology teams through documentation, coordination, and content management, gaining hands-on experience in enterprise environments while developing core business analysis and collaboration skills. Responsibilities include maintaining SharePoint sites, creating presentations, supporting architecture review processes, and participating in mentorship and learning opportunities.
This role is part of Brooksource’s Elevate Program, which is intended for early-in-career individuals looking to grow and learn both technically and professionally. Throughout your first year, Brooksource offers exposure to technical training for enterprise technologies, opportunities for skill and professional development, cultural enrichment activities and mentorship through the Elevate program.
Basic Qualifications:
- Bachelor’s Degree in Business Administration, Computer Science, Information Technology, or other relevant degree, or 1-2 years of professional experience in a related field.
- Basic to intermediate experience with SharePoint (site navigation, content updates, or administrative support)
- Working knowledge of Microsoft 365, including Word, Excel, Teams, and Outlook
- Familiarity with PowerPoint, with the ability to create clear, well-organized presentations
- Strong organizational skills and attention to detail
- Willingness to learn, take feedback, and collaborate with cross-functional teams
- Familiarity with Slack and Teams
- Strong problem-solving and analytical skills
- Excellent communication and documentation skills
- Ability to learn independently and demonstrate curiosity
Preferred Qualifications:
- Exposure to business process documentation or modeling tools (e.g., Signavio) is a plus
- Familiarity with ServiceNow or other enterprise platforms is a plus
- Introductory experience with Power BI or data visualization tools is a plus
- Interest in or exposure to Microsoft Copilot or AI-enabled productivity tools is a plus
What You'll Do:
- Support day-to-day business analysis and administrative activities, including documentation, tracking, and cross-team coordination
- Assist with SharePoint site maintenance, ensuring content is organized, current, and easy to navigate
- Create and update presentations and supporting materials using Microsoft PowerPoint for team meetings and reviews
- Collaborate with QA, architecture, and governance teams to support alignment with enterprise standards and processes
- Help prepare, organize, and maintain materials used in architecture review processes and governance forums
- Contribute to content management efforts by improving document structure, consistency, and usability across SharePoint environments
- Support a growing focus on QA, architecture, and governance alignment across teams by ensuring documentation and processes are accurate and up to date
- Participate in mentorship and learning opportunities, gaining exposure to enterprise review processes, documentation standards, and collaboration platforms
- Develop test cases and use cases based on end user interactions
- List and track upcoming features from vendors with release dates
- Create content for newsletters and internal communications
- Provide technical documentation such as FAQs and best practices
- Understand and evaluate user experience for functionality and responsiveness
- Collect and analyze user feedback to improve system performance
- Work with SharePoint, PowerPoint, Slack, Teams, and other collaboration platforms
WHAT'S IN IT FOR YOU?!
- Join a team dedicated to building and enhancing digital technology and directly impact the member experience
- Exclusive access to Brooksource’s Elevate program, providing online technical training and a senior mentor
- Opportunity to gain hands-on experience in a large health insurance network undergoing digital transformation
- Weekly paychecks, comprehensive health benefits, and more
- Accelerated skill development and a pathway to advanced promotional opportunities and leadership roles
