The Janitorial Supervisor is responsible for the direct oversight of an assigned work team on a designated account and on a designated shift. Employee is further responsible for ensuring that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our Clients, and by regulatory authority.
Pay: $26.00 - $27.00 /hr
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
Schedule: M-F Day shift (7:00am to 3:30pm)
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
- Monitor and direct agents to perform duties according to Standard Operating Procedures.
- Effectively operate current technology required to track and process work orders.
- Adhere to all ADA non-discrimination requirements.
- Comply with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
- Assist Managers to achieve strong operational performance.
- Provide technical guidance and interpret policies and procedures to assist front-line employees in performing functional tasks.
- Monitor and maintain appropriate staffing levels.
- Ensure that future schedules are complete (days off, vacations, etc.)
- Ensure all call offs are covered.
- Manage employee lunches and breaks.
- Manage the Attendance Policy
- Participate in client briefings and communicate with Client representatives on a frequent basis regarding operations.
- Manage daily schedules.
- Maintain daily shift report for managers.
- Perform basic administrative and payroll functions (if applicable).
- Maintain communication with Managers to maintain optimum staffing levels.
- Effectively coach, counsel, and discipline employees.
- Conduct service audits.
- Work with Safety Quality Manager to ensure the safety and security of the operation.
- Set positive, professional example for workforce.
- Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
- Miscellaneous duties as assigned.
