IT Systems Administrator

****** NO C2C or 3rd PARTIES - W2 ONLY ******

***** NO SPONSORSHIP AVAILABLE *****

Must be local to Charlotte, NC and available to work onsite 3 days a week.

Title: IT Systems Engineer/Adminstrator

Location: Charlotte, NC (Near CLT Airport)

Type: Fulltime - Direct Hire - W2 Only

Description:

• Lead the technical planning and execution of IT system integrations for newly acquired companies.
• Perform domain migrations and account consolidations.
• Oversee end-user device migrations and network infrastructure alignment.
• Perform after-hours and weekend work as needed to support critical cutovers and go-live events during M&A projects.

Qualifications & Technical Experience

• Experience: 3-5+ years of hands-on experience in desktop engineering, endpoint management, or client systems administration.
• Endpoint Management: Strong proficiency with modern endpoint management platforms such as Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Windows Autopilot.
• Operating Systems: In-depth knowledge of Windows 10/11 and macOS operating systems in an enterprise environment.
• Scripting & Automation: Crucial proficiency in PowerShell for tasks related to user management, data migration, and system configuration automation.
• Microsoft Server & Active Directory: Solid understanding of Active Directory, Group Policy (GPO), and Microsoft Entra ID. Experience with tools and processes for migrating users, groups, and permissions between domains is required.
• Microsoft 365: Knowledge of tenant-to-tenant migrations and expertise in migrating mailboxes, SharePoint data, and Teams configurations. Well-experienced in the administration of Office 365, including email, Teams, OneDrive, and SharePoint.
• Mobile Devices: Experience managing iOS and Android devices with an MDM/UEM solution.
• Server Virtualization: Experience in maintaining, supporting, and building virtual server environments such as VMWare, Hyper-V, and Scale.
• Networking: Familiarity with basic network topology, network terminology (TCP/IP, DNS, DHCP), and physical connectivity requirements.

Device Lifecycle Management

• Develop, maintain, and deploy standardized operating system images for Windows and macOS environments using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Windows Autopilot.
• Manage the physical and virtual endpoint lifecycle from procurement and deployment to maintenance and retirement.
• Maintain an accurate inventory of all client hardware and software assets.

Software Deployment & Application Management

• Package, test, and deploy software applications, updates, and security patches to all managed endpoints.
• Manage enterprise software licenses and ensure compliance across the organization.
• Maintain the corporate software library and troubleshoot application deployment issues.

Endpoint Security & Patch Management

• Administer the monthly patch cycle for operating systems and third-party applications to mitigate vulnerabilities.
• Manage and monitor endpoint security solutions, including anti-virus/anti-malware, disk encryption, and host-based firewalls.
• Ensure all endpoints comply with company security policies and respond to security incidents related to client systems.

Mobile Device Management (MDM)

• Configure, deploy, and manage corporate-owned and user-owned mobile devices (iOS, Android) using a Unified Endpoint Management (UEM) platform like Microsoft Intune.
• Develop and enforce security policies, manage applications, and secure corporate data on all mobile endpoints.

Support & Documentation

• Serve as a Level 3 escalation point for the IT Service Desk and Field Service Engineers for complex endpoint-related issues.
• Independently manage and prioritize a personal ticket queue, ensuring timely and effective resolution.
• Create and maintain comprehensive technical documentation, runbooks, and knowledge base articles.
• Proactively monitor the health of the endpoint environment and generate reports on device compliance, patch status, and software deployment success.

****** NO C2C or 3rd PARTIES - W2 ONLY ******

***** NO SPONSORSHIP AVAILABLE *****