Position Open Notice IT Support Technician - Temporary Part-time Thatcher, Arizona College and Area Information: Eastern A rizona College’s D istrict Offices ar e located in Thatcher, Arizona, a beautiful rural area with easy acces s to arid as well as m ountainous recreation. T he College is located approximately 1 25 miles nor theast of T ucson an d 165 miles southeast of Phoenix. E AC is a comprehensive community c ollege offering five associat e degrees across nea rly 50 programs of s tudy. Eastern A rizona College i s the oldest mem ber of t he Arizona Community C ollege syst em and is f ully accredited by T he H igher Learning Commission. Position Summary and Organizational Relationship: The Part-Time Temporary IT Support Technician position will assist Full-Time techs with preparing labs, updating classroom technology, and disposing of old equipment. They may assist with troubleshooting and resolving technical issues related to hardware, software, and network s ystems . More complex issues will be escalated to senior support staff. This is a temporary, part- t ime position typically scheduled for no more than 19.5 hours per week, as determined by the supervisor. The expected duration of the position is from May 11th through August 14th. Required Qualifications: Required qualifications to effectively perform job. An equivalent combination of education, training, and experience will be considered. •Self-s tarter who can work independently and as part of a team with moderate supervision. •Demonstrated ability to maintain confidentiality as required in the performance of duties. Preferred Qualifications: •Associate degree in Information Technology, or related field, or a comparable combination of work experience •Work experience installing, maintaining, and troubleshooting computers with a Windows operating system. •Work experience supporting standard desktop applications. Essential Functions: •Assists with moving equipment, computer lab setups, and classroom mediation. •Escalates complex issues to senior technicians or other IT staff as necessary. •Inventory equipment when it arrives or is moved. •Prepare older equipment for auction or disposal according to guidelines. •Adheres to established service level agreements and customer service standards. •Other duties as assigned. Kno wledge, Skills and Abilities: May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job. •Knowledge of computer hardware, software, and operating systems (e.g. Windows, MacOS, iOS, Android) •Proficient in the use of Windows operating systems, Microsoft applications (including 365 Cloud) •Ability to communicate technical issues and solutions to non-technical users. •Strong customer service skills and ability to work with users of varying technical abilities. •Ability to inventory and track computer hardware and software assets. •Proficiency in configuring and installing software and hardware on end user devices. •Ability to learn new technologies and adapt to changing technical environments. •Attention to detail and ability to follow technical procedures and protocols. •Ability to lift and move computer equipment and peripherals. •Ability to work under pressure in a fast-paced environment. •Self-starter who works well under moderate supervision and with close co-worker relationships Physical Abilities: Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. •Required to use close vision and be able to focus. •Regularly required to talk and hear; frequently required to sit, stand, and bend at the knee and waist, and walk. •Regular attendance is a necessary and essential function. •Subject to standing, walking, sitting for extended periods of time; bending, reaching above the shoulders and hor izontally to retrieve files and supplies; kneeling and occasional lifting of objects up to 50 pounds. Working Environment: Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. •Work is performed in an office environment under general office conditions. •Exposed to moderate noise levels. Application Information: Applicants should send a resume, a letter of application addressing each of the required qualifications and describing experience related to the position responsibilities and a signed copy of the EAC application form, available on EAC’s website ( EAC Application Form). Application materials can be emailed to careers@eac.edu or mailed to the address listed below: Eastern Arizona College Human Resources – SS 209 615 N. Stadium Avenue Thatcher, AZ 85552- 0769 The submission of all r equired application materials for the screening committee’s review is the responsibility of the a pplicant. A pplicants must be p repared to i nterview a t their o wn e xpense. Closing Date: The position is open until filled . Review of applications will begin immediately and continue until the s ucces sful candidate is identified. Compensation and Position Availability: The initial position compensation is $17.48 per hour. The antic ipated position start date is May 11, 2026. The expected duration of the position is from May 11 to August 14th, 2026. Questions: H uman Resources Department Voice: (928) 428- 8915 FAX: (928) 428-2576 E-mail: Careers@eac.edu EA STERN ARIZONA COLLEGE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER Eastern Arizona College is in compliance with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, and the Rehabilitation Act of 1973, and does not discriminate on the basis of race, creed, color, national origin, disability, age, or sex in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, educational services, programs and activities. Eastern Arizona College complies with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, 20 U.S. Code § 1092(f) and the Higher Education Opportunity Act of 2008, by distributing an Annual Security and Fire Safety Report. The report is intended to inform the campus community of campus safety information, Clery Act crime statistics, on -campus housing fire data and statistics, and policies and procedures relating to sexual violence, emergency response, and oth er safety factors. A copy of EAC’s Annual Security and Fire Safety Report can be found at https://eac.edu/student- life/campus -safety.php. Additional copies are available at the Alumni Library (Thatcher Campus), the Learning Resource Center (Payson Campus), and the library (Gila Pueblo Campus). A paper copy of the report will be provided upon request at EAC’s District Office, located at 615 N. Stadium Avenue, Thatcher, AZ. A daily crime log listing all criminal and alleged criminal incidents reported to campus police/security is available on-site, during normal business hours, at each of the campuses: EAC Police Department, located at 620 N. College Avenue, Thatcher, AZ (Thatcher Campus); Gila Pueblo Campus Administration Office, located at 8274 Six Shooter Canyon Road, Globe, AZ (Gila Pueblo Campus); and Payson Campus Administration Office, located at 201 N. Mud Springs Rd., Payson, AZ (Payson Campus). A fire log containing all reported fires that occurred at any of EAC's on -campus student housing facilities is available during normal business hours at the Housing Office, located at 900 N. College Avenue, Thatcher, AZ.
