The City of Manassas is looking for a candidate to join our IT team. This job opportunity brings variety as our IT team supports Manassas Utilities & Public Works, City Police, Fire & Rescue, the Airport, Museum, and City Hall. Our team’s skillsets continually grow and change with the introduction of new technology and challenges.
This announcement is listed as a range of tiers to allow for a broad applicant pool.
The rates for this position are:
This is what you’ll do …
- assist with the installation, configuration, upgrades and support of PC systems and applications on them.
- pc field installations
- pc repairs and desktop administration
- software installation and maintenance
- provide good customer service to end users at varying skill levels.
We’re looking for someone who …
- is self-motivated and able to focus on department goals without losing sight of small tasks.
- is organized and comfortable working in a multi-task environment.
- wants to be part of a fun crew
- loves change and variety
Skillset/Qualities we’re looking for …
- working knowledge of Windows desktop operating systems.
- working knowledge of disk imaging software for machine distribution
- Remote control and support applications
- Corporate anti-virus and anti-malware software
- Microsoft office suite application
- IT Helpdesk software.
Why Join Us?
Competitive pay and excellent benefits*
Opportunities for training, career growth, and skill development.
Work that makes a real impact in the City of Manassas.
If you’re ready to take on a hands-on role that keeps our City moving, apply today!
*This is a full-time, benefited position that offers Virginia Retirement System benefits, 13 paid holidays, generous annual and sick leave, health insurance, employee assistance program, deferred compensation, access to the Prince William County Employees Credit Union, and several exciting work perks! Tuition reimbursement is also available for eligible employees.
IT Specialist I
- Performs field installation and support of hardware, software, and peripherals throughout the City; schedules installations, delivers equipment, converts old system data, tests installations, leads PC refresh projects, uses disk imaging tools, and provides initial user training.
- First line of contact providing Tier 1 desktop support in a Microsoft Windows environment; handles calls, emails, and walk-ins; resolves issues and provides excellent customer service and teamwork.
- Provides training to departmental users on supported systems and Citywide initiatives.
- Orders office supplies and device equipment; manages inventory, loaner equipment, Track-IT queue, IT voicemail, and monthly account review
- Provides setup support for Emergency Operations Center (EOC) and Mobile Command Bus, drills, and simulated emergency operations.
IT Specialist II
- Performs field installation and support of hardware, software, and peripherals throughout the City; schedules installations, delivers equipment, converts old system data, tests installations, leads PC refresh projects, uses disk imaging tools, and provides initial user training.
- First line of contact providing Tier 1 desktop support in a Microsoft Windows environment; handles calls, emails, and walk-ins; resolves issues and provides excellent customer service and teamwork.
- Provides training to departmental users on supported systems and Citywide initiatives.
- Orders office supplies and device equipment; manages inventory, loaner equipment, Track-IT queue, IT voicemail, and monthly account review
- Provides setup support for Emergency Operations Center (EOC) and Mobile Command Bus, drills, and simulated emergency operations.
- Requires in-depth training in Windows OS; competency diagnosing, repairing, maintaining, customizing, and operating personal computers.
- Troubleshoots, configures, and manages wired and wireless networks.
- Installs and administers Uninterruptible Power Supply (UPS) systems, including monitoring voltage, battery health, firmware updates, automated shutdowns, maintenance, alerts, and reporting.
- Responsible for COMTV media player hardware/software administration, account management, network settings, digital signage infrastructure, content distribution, scheduling, and structured cabling standards (Cat6/6A/Fiber).
IT Specialist I
- Associate Degree in Computer Operations or Support or related field; supplemented by two (2) years of progressive responsible experience in Laptop/Desktop/Mobile hardware and software support (all aspects including OS deployment & HW break fix) or equivalent combination of education and experience.
IT Specialist II
- Associate Degree in Computer Operations or Support; supplemented by four (4) years of progressive responsible experience in Laptop/Desktop/Mobile hardware and software support (all aspects including OS deployment & HW break fix) or equivalent combination of education and experience.
Must possess a valid Virginia’s driver’s license
