The IT Manager is a hands-on operator with end-to-end responsibility for running, securing, and improving the Company’s IT estate. The role is hands-on and pragmatic in equal measure: personally leading vendor coordination and transition workstreams in the initial build phase, supporting the ERP program as a core contributor, and operating a lean environment supported by managed service providers in steady state.
Key Responsibilities
1. Stand Up IT from the Ground Up
• Lead the IT standup post-carve-out across enterprise stack, network, identity, applications, and security.
• Execute the migration off the former parent’s transition services on a phased schedule, coordinating with sponsor and advisors on milestones and service-level compliance.
• Select, contract, and stand up the core enterprise stack: Microsoft 365, identity (Entra ID), endpoint management, collaboration, service management, and backup.
• Migrate user data, mailboxes, archives, and operational records from the legacy environment with zero data loss and documented chain of custody.
2. ERP Selection & Implementation
• Serve as a key team member in the end-to-end ERP selection and implementation, from business requirements through vendor selection, SI partner selection, configuration, data migration, testing, cutover, and post-go-live stabilization.
• Partner with the CFO on finance process design (GL, AP, AR, fixed assets, project accounting, consolidations, regulatory reporting).
• Partner with the Commercial and Operations teams on integrations to gas measurement, commercial scheduling, and OT historians.
• Support delivery of the implementation on time, on budget, and with zero disruption to month-end close.
3. Cybersecurity Across Corporate and Operating Sites
• Operate the cybersecurity program against a recognized framework (NIST CSF baseline); align OT-specific controls to applicable pipeline security directives.
• Deliver core controls: MFA, privileged access management, endpoint detection and response (EDR), email security, vulnerability and patch management, and security awareness training.
• Manage incident response: maintain the IR playbook, run tabletop exercises, and serve as incident coordinator during events.
• Support the cyber insurance program in partnership with the CFO and broker.
4. OT / IT Interface (SCADA, ICS, Field Operations)
• Partner with Operations leadership on the IT/OT boundary across operating sites: SCADA, ICS, gas measurement, and process control systems.
• Maintain IT/OT network segmentation; implement secure remote access for vendors, engineers, and integrators.
• Support OT system availability and cybersecurity hygiene for OT-adjacent IT systems (historians, engineering workstations, jump hosts).
• Enable governed data flows from OT systems to enterprise reporting (commercial, regulatory, EHS).
5. Enterprise IT Operations & Service Delivery
• Run day-to-day IT services: help desk, endpoint lifecycle, identity administration, network and telephony, M365 tenant, backup and recovery.
• Manage an MSP-centric operating model: primary MSP for Tier 1/2 support, specialists for cybersecurity (MDR/SOC), and selective internal coverage for engineering and project delivery.
• Run IT procurement across SaaS, hardware, and professional services.
6. Budget, Vendors & Governance
• Manage the IT budget across one-time standup and ongoing run-rate; track spend against plan.
• Provide quarterly IT reporting to the CFO; contribute inputs to CEO, Board, and PE sponsor materials covering KPIs, risk posture, cyber events, and program delivery.
• Maintain IT General Controls (ITGCs) and support the finance team on internal controls, audit readiness, and reporting requirements.
Required
• 7+ years of progressive IT experience, including team leadership and hands-on delivery, ideally with carve-out, greenfield, or post-merger integration exposure.
• ERP implementation experience as a key contributor or workstream lead: Oracle (Fusion Cloud ERP or NetSuite) or a mid-market equivalent.
• Hands-on expertise with OT, SCADA, and ICS environments in midstream, upstream, utilities, or comparable industrial settings.
• Familiarity with OT cybersecurity frameworks (ISA/IEC 62443, NIST SP 800-82) and relevant critical infrastructure requirements.
• Core technical fluency: Microsoft 365, Entra ID/Active Directory, Azure or AWS, enterprise networking (SD-WAN, firewalls), endpoint management, and identity.
• Cybersecurity fluency against NIST CSF; experience operating a program across corporate and OT-adjacent environments.
• MSP and vendor management experience; ability to operate under fixed-fee and T&M structures.
• Track record running lean IT environments supported by external partners.
Preferred
• Prior role at a PE-backed portfolio company, particularly through a carve-out or standalone standup.
• Prior experience supporting natural gas storage, pipelines, or midstream operations.
• Relevant certifications (e.g., CISSP, CISM, GICSP, PMP, ITIL).
• Experience working with company executive leadership and contributing to PE sponsor or Board materials.
Attributes
• Owner mindset. Comfortable at the intersection of execution and pragmatism; rolls up sleeves when required.
• Cost-conscious. Makes build-vs-buy decisions rigorously.
• High communication standard. Writes crisply; presents clearly to an executive and Board audience.
• Operates with discretion and integrity in a critical-infrastructure setting.