Intermodal Operations Supervisor - IMEX USA

Overview

Position SummaryThe Intermodal Operations Supervisor oversees daily terminal operations, ensuring the safe, efficient movement of intermodal containers and the smooth coordination of all onsite activities. This leader manages yard flow, staffing, customer communication, and regulatory compliance to keep the Fort Pierce facility running at peak performance.

This role is ideal for someone who thrives in a fast-paced, 24/7 intermodal environment—someone who’s not afraid to be out in the field, leading from the ground up, ensuring operations run smoothly and safely.

The Intermodal Operations Supervisor will oversee the movement, staging, and dispatching of containers and trailers, ensuring all activities align with company standards, regulatory requirements, and safety protocols. This individual plays a key role in maintaining workflow integrity, minimizing delays, and fostering a culture of accountability, safety, and continuous improvement.

Responsibilities

• Supervise all inbound/outbound container activity and yard operations.
• Maintain accurate equipment inventories, gate logs, and system updates.
• Monitor activity in real time, identify delays, and coordinate dispatch needs.
• Enforce all safety standards and comply with DOT, OSHA, and company regulations.

• Lead, train, and support clerks, spotters, and yard personnel.
• Assign tasks, create schedules, and ensure team accountability.
• Conduct performance reviews and reinforce a strong safety-first culture.

• Serve as the primary onsite contact for customers, drivers, rail partners, and drayage carriers.
• Provide timely service updates and professional communication.
• Resolve service issues quickly and effectively.

• Review daily operational reports, load statuses, and system entries.
• Ensure compliance with all safety procedures, audits, and company SOPs.
• Identify operational gaps and implement improvement strategies.

Qualifications

QUALIFICATION REQUIREMENTS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High School Diploma or equivalent required. A.A./A.S. Degree preferred, but not required. Intermodal and/or railroad experience a plus.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to apply mathematical operations to such tasks as data associated with overhaul, periodic maintenance and supplier contracts. Ability to evaluate technical information associated with Component parts engineering reports and analysis.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

OTHER SKILLS AND ABILITIES

Must have moderate degree of computer skills in Windows operating systems; internet communications; and proficiently use Microsoft Office, Word, and Excel programs. Must also have ability to learn and utilize skills necessary to optimize AS 400 modules and resources as well as other applicable software programs.

LICENSES, CERTIFICATES, OR REGISTRATIONS

Must have Florida driver's license

PHYSICAL DEMANDS. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with minor disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with Minor disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to high, precarious places; fumes or airborne particles; high temperatures; outside weather conditions; and vibration. The noise level in the work environment is usually moderate but can become very loud when performing duties in the field.