Instructional Designer

Overview

Instructional Designer (Technical – Cloud, SaaS, and Developer Enablement)

Job Description

The Technical Instructional Designer is responsible for designing, developing, implementing, and evaluating learning experiences that enable software engineers, architects, or technical teams to build, deploy, and operate cloud-based SaaS solutions. This role focuses on translating complex technical concepts into scalable, high-impact learning solutions embedded in the flow of work.

Responsibilities

• Design, develop, and maintain technical learning programs focused on cloud architectures, SaaS delivery models, CI/CD pipelines, and modern programming languages (such as Java, C#, Python, or JavaScript); estimate timelines, scope, and resources.
• Partner with subject matter experts to create practical, scenario-based learning experiences, including hands-on labs, code walkthroughs, and real-world case studies.
• Translate technical standards, patterns, and engineering practices into structured learning paths, job aids, and reusable enablement of assets that support adoption at scale.
• Evaluate learning effectiveness using performance-based metrics, including impact on engineering outcomes such as time to productivity, deployment frequency, and quality; design assessments that validate applied technical skills.
• Develop and maintain technical content repositories (GitHub), including code samples, architecture diagrams, API documentation support materials, and learning templates aligned to engineering standards.
• Apply adult learning principles to technical audiences by selecting appropriate modalities such as interactive labs, sandbox environments, simulations, and instructor-led or self-paced formats.
• Lead curriculum development initiatives aligned to strategic technology transformations, ensuring learning objectives directly support business and engineering goals.
• Design and support train-the-facilitator programs for technical trainers and engineering leads; provide feedback on delivery, technical depth, and learner engagement.
• Continuously research and apply emerging trends in cloud computing, AI-assisted development, and developer experience to evolve learning strategies.
• Manage multiple technical learning projects using agile methodologies and tools such as Jira and Confluence.
• Mentor team members on instructional design practices for technical content, including structuring complex topics, simplifying code concepts, and designing hands-on learning.

Basic Qualifications

• Bachelor's degree in Instructional Design, Computer Science, Information Technology, or a related field or significant experience designing technical learning solutions for software engineers or technical audiences.
• Understanding cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud Platform, including core services and architecture patterns.
• Understanding with SaaS delivery models, CI/CD practices, DevOps concepts, and modern software development lifecycles.
• Working knowledge of at least one programming language (for example Java, C#, Python, or JavaScript) and ability to read and interpret code.
• Experience creating educational artifacts for technical learners.
• Proficiency with instructional design tools such as Articulate Storyline, Adobe Captivate, and multimedia development tools; familiarity with Git-based workflows is preferred.
• Experience with LMS platforms, SCORM/xAPI standards, and integrating learning into developer workflows.
• Demonstrated success applying instructional design methodologies such as ADDIE or iterative/agile approaches in technical environments.
• Strong project management skills with the ability to manage multiple initiatives in a fast-paced, evolving environment.
• Excellent communication skills with the ability to translate complex technical topics into clear, concise, and engaging learning experiences.
• Highly collaborative, with experience working across engineering, product, and business teams.
• Self-directed and continuously learning, with a strong interest in emerging technologies such as AI-assisted development and cloud-native architectures.
• Ability to work effectively across all levels of the organization, including technical and executive stakeholders.
• Ability to handle sensitive information with discretion and professionalism.
• Up to 10% travel required.