Job Title: Senior Systems/Infrastructure Engineer – Compliance, Messaging & Archiving
Location: Charlotte, NC (Hybrid 3 days onsite and 2 days remote per week)
W2 Contract
- Experience working with critical systems in regulated environments and compliance-driven operations
- Strong experience in archiving, secure messaging, electronic record retention, and regulatory compliance systems
- Expertise in Windows Server Administration (2016–2022) and troubleshooting across Linux/UNIX environments
- Hands-on experience with Active Directory, DNS, and DHCP
- Strong database management experience in SQL Server, Oracle, and MongoDB
- Proficiency in PowerShell and Bash scripting for automation and operational efficiency
- Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow
- Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability
- Hands-on experience with application servers and tools such as Apache Tomcat, IIS, and Microsoft Visual Studio
- Experience supporting enterprise applications including Microsoft 365, SharePoint, Power BI, Tableau, Citrix, and VMware
- Strong knowledge of compliance, archiving, and regulatory support processes, including audit and data retention requirements
Roles and Responsibilities:
- Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP
- Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms
- Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability
- Perform database administration tasks for SQL Server, Oracle, and MongoDB including performance tuning, backup, and recovery
- Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes
- Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence
- Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests
- Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware
- Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies
- Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements
- Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities
- Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence