We are
At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets.
Our challenge
We are seeking a knowledgeable and proactive Infrastructure Engineer to work with regulatory technologies to streamline compliance processes within our organization. The ideal candidate will stay updated on the latest developments in regulatory technologies, design and implement data feeds, and collaborate with IT and data teams to optimize data ingestion processes. This role will also involve analyzing compliance data, generating reports, and supporting the development of e-communications compliance frameworks.
Additional Information
The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Charlotte, NC is $75k - $100k/year & benefits (see below).
The Role
Responsibilities:
- Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP
- Manage and support compliance-driven systems including archiving, secure messaging, and electronic record retention platforms
- Monitor system performance, ensure high availability, and apply System Reliability Engineering (SRE) principles to improve reliability and scalability
- Perform database administration tasks for SQL Server, Oracle, and MongoDB including performance tuning, backup, and recovery
- Develop and maintain automation scripts using PowerShell and Bash to streamline operational processes
- Handle incident and problem management, perform root cause analysis, and implement preventive measures to avoid recurrence
- Utilize tools such as ServiceNow for ticketing, tracking, and reporting of incidents and service requests
- Support and maintain enterprise applications including Apache Tomcat, IIS, Microsoft 365, SharePoint, Citrix, and VMware
- Ensure systems adhere to regulatory compliance, audit requirements, and data retention policies
- Collaborate with cross-functional teams to resolve technical issues and support ongoing projects and system enhancements
- Continuously evaluate and improve system architecture, operational processes, and monitoring capabilities
- Provide technical guidance, best practices, and documentation to support team knowledge sharing and operational excellence
Requirements:
You are:
- Experience working with critical systems in regulated environments and compliance-driven operations
- Strong experience in archiving, secure messaging, electronic record retention, and regulatory compliance systems
- Expertise in Windows Server Administration (2016–2022) and troubleshooting across Linux/UNIX environments
- Hands-on experience with Active Directory, DNS, and DHCP
- Strong database management experience in SQL Server, Oracle, and MongoDB
- Proficiency in PowerShell and Bash scripting for automation and operational efficiency
- Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow
- Understanding and application of System Reliability Engineering (SRE) principles to improve system performance and availability
- Hands-on experience with application servers and tools such as Apache Tomcat, IIS, and Microsoft Visual Studio
- Experience supporting enterprise applications including Microsoft 365, SharePoint, Power BI, Tableau, Citrix, and VMware
- Strong knowledge of compliance, archiving, and regulatory support processes, including audit and data retention requirements
It would be great if you also had:
- Experience in compliance frameworks and regulatory requirements related to e-communications.
- Knowledge of data governance and data integrity best practices.
- Familiarity with audit processes and risk assessment methodologies.
We offer:
- A highly competitive compensation and benefits package.
- A multinational organization with 60 offices in 20 countries and the possibility to work abroad.
- 10 days of paid annual leave (plus sick leave and national holidays).
- Maternity & paternity leave plans.
- A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
- Retirement savings plans.
- A higher education certification policy.
- Commuter benefits (varies by region).
- Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
- On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
- Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
- Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
- A flat and approachable organization.
- A truly diverse, fun-loving, and global work culture.
S YNECHRON’S DIVERSITY & INCLUSION STATEMENT
Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
