Information Technology Technician

(3% Negotiated Salary Increase effective 7/1/2026
$74,969.40 - $90,579.84/Annually)
The City of Claremont is seeking an Information Technology Technician to serve as the first line of support for City staff. This is a hands-on, help desk-focused role supporting day-to-day technology needs across departments while also assisting with system upgrades and IT projects.

In a smaller agency environment, you’ll gain exposure to a wide range of systems, tools, and initiatives. Our IT Division is actively modernizing infrastructure and implementing new solutions, this role offers the opportunity to be part of that work while building a strong, well-rounded IT foundation.

SUPPLEMENTAL RECRUITMENT INFORMATION

Candidate applications will be screened for minimum qualifications as well as against the pool of qualified applicants who apply. Successful candidates will be invited to attend a panel interview. Dates for recruitment processes are subject to change. Recruitment may close after a sufficient number of qualified applicants are received. All candidates will be notified of their standing in the recruitment process via email.

OPEN DATE:May 4, 2026CLOSE DATE:May 17, 2026PANEL INTERVIEW:June 3, 2026

Under the direction of the Information Technology Officer, the Information Technology Technician will perform technical support of City technology systems; analyze and resolve user support requests, provide user training and advanced application support; install, test, monitor, upgrade, troubleshoot, and repair computer systems, networks, and peripherals; assist with the configuration and maintenance of City wireless infrastructure, phone systems, cameras, and audio-visual systems. They will also perform routine database administration, assist with setting up and maintain database environments, and assist with developing data warehouses and reporting.

Some exciting projects the Information Technology Division is working on includes collaborating on the hardening of our network infrastructure; providing proven cyber resilience through network policies; deployment of a new ERP system; and coordinating and assisting in a new CADRMS implementation.

Work hours are generally Monday through Thursday (38-hour work week) between 7:00 a.m. - 6:00 p.m. Some evening/weekend meetings or special events may be required.We are looking for someone who:

• Has strong customer service and problem-solving skills
• Can comfortable with hands-on technical work (including equipment setup and physical tasks)
• Is able to communicate effectively with non-technical users
• Is adaptable, reliable, and eager to learn across multiple IT areas

Experience: Two years of progressively responsible experience involving information technology technician support with some network, systems, or database administrations, preferably in public safety or a municipal enterprise-level environment.

Education: Associate degree from an accredited college or university with major coursework in information systems, information technology, computer science, and/or related field.

OR Any combination of progressively responsible experience as an Information Technology Technician, IT Specialist, and IT Analyst at an enterprise system level or in a public safety or municipal environment with relevant certifications to perform the abovementioned duties.

Licenses: Possession of a valid California State Class C driver's license.

Highly Desirable: Possession of or ability to obtain certification as a full-access California Law Enforcement Telecommunications System (CLETS) user.
KEY ABILITIESThe City is looking for an Information Technology Technician who is a highly motivated and service-oriented individual who wants to work for a city that values creativity and innovation. They will have a broad range of computer knowledge and be technically skilled. They should be able to work independently within a team-oriented setting. The Information Technology Technician will be organized and be able to meet deadlines while managing a number of assignments. They will have the ability to establish working relationships with staff and elected/appointed bodies.
To view the complete job descriptionclick here.REASONABLE ACCOMMODATION:The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted.EQUAL OPPORTUNITY EMPLOYER:The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.