Position: IT Project Manager (Mid-Level)
Role Type: Contract | Work Arrangement: Hybrid — minimum 2 days per week on-site in Phoenix, AZ
Overview
We are seeking a mid-level IT Project Manager to coordinate and drive delivery across a portfolio of 6-8 concurrent technology initiatives spanning AI adoption, intelligent automations, data analytics, application modernization, and cloud infrastructure. This is not a single-project PM role — it requires someone who can manage a portfolio view, hold multiple teams accountable, identify risks and communication gaps early, and keep leadership well-informed.
The right candidate is organized, direct, and delivery-oriented. They don't just track tasks — they track outcomes, verify quality, and escalate before problems become crises. We expect this individual to quickly establish a consolidated view of all active initiatives, stand up a regular reporting cadence with both delivery teams and executive stakeholders, and demonstrate tangible impact within the first few months by improving visibility, unblocking stalled work, and bringing structure to a fast-moving portfolio.
Key Responsibilities
Portfolio Coordination & Delivery Management
- Maintain a consolidated view of all active initiatives — status, milestones, owners, dependencies, and risks
- Hold internal teams and vendor partners accountable for committed deliverables and timelines
- Identify and manage cross-initiative dependencies and resource conflicts
- Verify that deliverables meet acceptance criteria — not just "done" but "done right"
- Communication & Stakeholder ManagementEstablish and maintain a regular reporting cadence (weekly team updates, biweekly executive summaries)
- Prepare clear, concise portfolio status updates for the Director of Architecture and CIO
- Proactively identify communication gaps between teams, between business and IT, and between onshore and offshore contributors
- Tailor communications to the audience — technical detail for delivery teams, outcome-focused summaries for executives
Risk, Issue & Vendor Management
- Proactively identify delivery risks and escalate early with recommended mitigations
- Track and manage issue resolution across initiatives
- Coordinate with vendor partners on delivery expectations, SOW commitments, and quality standards. A small portion of the automation initiatives involve an offshore vendor team
- Ensure vendor deliveries are aligned with timelines and integrated with internal workstreams
Active Initiative Portfolio
The PM will coordinate across the following initiative areas:
- AI Enablement: Enterprise Microsoft Copilot adoption (M365 Copilot, PowerBI Copilot, Copilot Studio), AI for SDLC (developer tooling and GenAI frameworks)
- Intelligent Automations: Agentic automations with Copilot Studio, Power Platform migration from legacy RPA
- Data & Analytics: Data analytics platform build-out (pipeline modernization, semantic models, self-service reporting)
- Application Modernization: Containerization (ECS migration from EC2-hosted workloads)
- Infrastructure: Cloud infrastructure optimization initiatives
- Management Reporting: Executive dashboards, initiative scorecards, and periodic leadership updates
Must-Have Qualifications
- Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related discipline
- Experience managing multiple concurrent IT initiatives simultaneously — portfolio-level coordination, not just single-project delivery
- Strong accountability and escalation discipline — comfortable holding people to commitments and raising flags early, even when it's uncomfortable
- Excellent communication skills — can synthesize technical initiative status into clear, actionable executive updates
- Delivery-oriented mindset — tracks outcomes and quality, not just task completion
- Enough IT/software delivery literacy to have credible conversations with technical teams and spot when things don't add up
Nice-to-Have
- Experience with Agile delivery (sprint planning, retrospectives) and hybrid Agile/Waterfall environments
- Familiarity with Jira for project tracking
- Experience coordinating vendor-delivered work (SOW tracking, delivery validation)
- Exposure to any of the initiative domains listed above (AI/ML, data platforms, containerization, cloud infrastructure)
- PowerBI or similar tool experience for building initiative health dashboards
Delivery Model & Tools
- Hybrid Agile/Waterfall — software initiatives run in Agile sprints while infrastructure and platform work follows milestone-based delivery. Primary tools: Jira, Microsoft 365 (Teams, SharePoint, PowerPoint). The PM should be comfortable creating dashboards and status reports using available tools.
