We are seeking an experienced IT Project Manager with strong expertise in managing software development projects, including web applications, mobile apps, loyalty programs, marketing automation tools, and other heavy business-to-customer-facing digital platforms.
Please note: (This is Hybrid Role, 3 days onsite per week).
The ideal candidate will have hands-on experience delivering projects end-to-end, from planning through go-live and post-launch support.
Key Responsibilities
· Manage full lifecycle IT projects including planning, requirements gathering, development, testing, deployment, and post-launch support.
· Lead digital and technical initiatives, particularly those involving customer-facing (B2C) applications.
· Coordinate with crossfunctional teams: engineering, QA, product, UX/UI, marketing, and business stakeholders and Vendor partner.
· Translate business requirements into clear technical specifications.
· Ensure timely delivery by tracking project progress, risks, issues, and dependencies.
· Apply appropriate project management methodologies (Agile, Scrum, Waterfall, or hybrid).
· Manage digitalfocused initiatives such as customer portals, mobile apps, dashboards, and online tools.
· Facilitate smooth communication and collaboration between technical teams and business owners.
· Maintain documentation, reporting, project plans, and status updates.
Required Skills & Experience
· 4–10 years of experience as an IT Project Manager.
· Proven experience managing technical software projects (applications, integrations, digital platforms).
· Experience working on B2C or customer-facing projects is essential.
· Hands-on experience with digital delivery: web apps, mobile apps, customer portals, or digital transformation initiatives.
· Strong background with full lifecycle project management.
· Solid understanding of project management methodologies (Agile / Scrum / Waterfall / PMO processes).
· Ability to collaborate with technical teams (developers, architects, QA, UX/UI).
· Excellent communication, stakeholder management, and client-facing skills.