Information Technology Manager

Company Description

Are you ready to join a company that's not just a workplace, but a legacy? Welcome to Grand + Benedicts, where innovation meets tradition and where every employee is valued as a pioneer. At Grand + Benedicts, we're more than just a company - we're a tight-knit community. Our culture is rooted in heart, where every individual matters, and every client is treated as a VIP. Whether we're serving a multinational chain or a small, independent business, we bring the same passion and attention to detail to each project. But it's not all about work. We believe in striking a balance between professional excellence and personal well-being. Our workplace offers an on-site gym and wellness programs throughout the year, ensuring that employees can maintain a healthy work-life balance. If you're passionate, skilled, and eager to be part of a dynamic community that values both excellence and well-being, Grand + Benedicts is the place for you. Join us in shaping the future of retail and discover a career where your talents are celebrated. Apply now and become part of our enduring legacy.

Role Description

We are seeking an experienced Information Technology Manager for a full‑time, on‑site role in Portland, OR. The IT Manager will oversee all company technology operations, including infrastructure, cybersecurity, cloud platforms, business applications, and end‑user support. This role manages the Jr. Systems Administrator and works closely with department leaders across Operations, Finance, Sales, and Engineering.

Key responsibilities include maintaining a high‑availability environment, overseeing servers and cloud systems, managing approximately 150+ endpoint devices, and administering a diverse application ecosystem including ERP, WMS, TMS, CRM, collaboration tools, and engineering software. The IT Manager will lead automation efforts using scripting, coding, and workflow tools, support integration and data processes, and contribute to AI‑driven logistics and operational modeling to improve efficiency.

Additional responsibilities include cybersecurity enforcement, vendor management, budgeting within delegated authority, project leadership, and ensuring that technology aligns with business priorities while delivering exceptional support across the organization.

Qualifications

• Proficiency in systems administration, network management, cloud platforms, and IT infrastructure
• Strong skills in cybersecurity tools, identity management, endpoint protection, and data security best practices
• Experience administering broad business systems (ERP, WMS/TMS, CRM, collaboration, engineering, productivity, and cloud‑based applications)
• Ability to script, automate, and integrate systems using tools such as PowerShell, Python, PowerAutomate, and related technologies
• Experience applying or supporting AI‑assisted operational or logistics models
• Strong troubleshooting, problem‑solving, and root‑cause analysis abilities
• Experience managing vendors, negotiating contracts, and overseeing IT purchasing
• Excellent communication, organizational, and leadership skills
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 5+ years of IT management or senior systems administration experience
• Experience supporting operations, warehousing/distribution, manufacturing, or logistics environments is a plus
• Experience with NetSuite is a significant plus

Salary Range

$135,000-150,000 DOE