Information Technology Help Desk

LHH is seeking a dependable and technically skilled IT Help Desk Technician for a fantastic real estate company in Sandy Springs. This role will provide day‑to‑day technology support for a growing organization of 100+ employees. This role will serve as the primary point of contact for troubleshooting hardware, software, and system issues, ensuring reliable IT operations across multiple locations.

Key Responsibilities

• Provide hands-on Help Desk support for over 100 employees, addressing technical issues related to desktops, laptops, servers, and mobile devices
• Install, configure, and maintain software across servers, workstations, laptops, and other end-user devices
• Troubleshoot and resolve issues related to Windows operating systems, Microsoft Office applications, and Adobe Acrobat/PDF software
• Support and maintain current versions of Windows Server environments
• Assist with product research, procurement, and ordering of IT equipment and software
• Travel to satellite offices as needed for onsite maintenance, troubleshooting, and system support
• Perform additional duties and projects as assigned

Qualifications & Skills

• Strong work ethic with a proactive, service-oriented mindset
• Working knowledge of Windows 10/11 and the Microsoft Office Suite
• Experience with Adobe Acrobat and PDF software
• Proven problem-solving and technical troubleshooting skills
• Experience supporting current versions of Windows Server
• Web or basic networking experience is a plus
• Willingness and ability to travel to satellite office locations as needed

Preferred Attributes

• Strong communication skills with the ability to support both technical and non-technical users
• Organized, detail-oriented, and able to manage multiple priorities
• Ability to work independently while collaborating with internal teams

Job Type

• On-SIte
• Full Time
• Contract to Hire

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.