Identity and Access Management Engineer

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

We are seeking a detail-oriented and proactive Identity & Access Management (IAM) Engineer to join our Information Security team. This role will be responsible for ensuring the right individuals have the right access to the right systems at the right time. You will play a critical part in protecting customer data, securing employee access, and supporting compliance with industry regulations across our retail, e-commerce, and corporate environments.

The ideal candidate has strong technical and analytical skills, understands the balance between security and usability, and is passionate about safeguarding both customer trust and internal operations.

Key Responsibilities

• Manage user identity lifecycle processes (provisioning, de-provisioning, role changes) across corporate, retail, and e-commerce systems.
• Administer and monitor identity and access management platforms, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and privileged access tools.
• Work with HR, IT, and business units to ensure timely onboarding and offboarding of employees and contractors.
• Review and enforce role-based access controls (RBAC) and least privilege principles.
• Perform periodic access reviews and certifications to support compliance with PCI-DSS, SOX, GDPR, and CCPA.
• Investigate and resolve access-related incidents, anomalies, and escalations.
• Collaborate with Security Engineers to integrate IAM controls into cloud and SaaS platforms (AWS, Azure, GCP, Okta, Workday, etc.).
• Support audits and reporting, providing evidence of compliance with security policies and regulatory standards.
• Contribute to the continuous improvement of IAM processes and recommend automation opportunities.

Required Skills & Qualifications

• Experience in identity and access management, security administration, or IT operations.
• Familiarity with IAM solutions (e.g., SailPoint, CyberArk, Microsoft Entra/AD).
• Strong understanding of authentication protocols (SAML, OAuth, OIDC, LDAP).
• Knowledge of user provisioning, RBAC, least privilege, and privileged access management.
• Ability to analyze and troubleshoot access-related issues across applications, networks, and cloud platforms.
• Strong documentation and communication skills, with the ability to work effectively with both technical and non-technical teams.
• Bachelor’s degree in Computer Science, Information Security, or related field—or equivalent experience.

Preferred Qualifications

• Certifications such as CISSP, CISM, Security+, or CIAM.
• Experience supporting IAM in retail or e-commerce organizations.
• Familiarity with automation and scripting (Python, PowerShell, Bash) for identity workflows.
• Exposure to Zero Trust architectures and modern identity security models

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law