Human Resources Specialist

Job Description:

Our Opportunity:

Chewy is looking for a HR Specialist to join our HR Shared Services Team based in Plantation, Florida. This role is responsible for data entry into our HCM system and the integrity of the data. You will partner directly with HRBPs and Managers to ensure pay details and timesheets are correctly entered in HR systems and accurately paid. Our goal is a defect-free pay experience for every Team Member every week – our Pay People Perfectly initiative.

Our Opportunity

Chewy is seeking a detail-oriented HR Specialist to join our HR Shared Services Team in Plantation, Florida. In this role, you will ensure the integrity of data within our Human Capital Management (HCM) system, supporting critical HR processes such as pay changes, promotions, hires, terminations, and transfers. Your work will directly contribute to our “Pay People Perfectly” initiative, striving for a flawless pay experience for every team member each week.

What You'll Do

• Support weekly (hourly) and bi-weekly (salaried) payroll for over 18,000 team members across multiple sites using Workday and UKG Timesheet software.
• Audit, enter, and update payroll records including terminations, job changes, benefit deductions, compensation, department transfers, and more.
• Review entries to ensure payroll accuracy before submitting records to the Payroll Team.
• Process retroactive pay adjustments as necessary.
• Manage attendance records and update current and retrospective timesheets.
• Maintain confidentiality and protect payroll information and team member data.
• Collaborate with external vendors, such as Experian, to support unemployment claims, WOTC, and verifications.
• Collect and submit documentation for legal requests, including payroll data and HR records.
• Develop, update, and maintain Standard Operating Procedures (SOPs), job aids, and other reference materials to optimize HR operations.
• Complete Personnel File request, Medical Support Notices and HIPPA Reporting.
• Resolve cases through ServiceNow, our case management system.

What You'll Need

• High School Diploma or GED required; Bachelor’s degree or equivalent experience preferred.
• Minimum of 2 years of payroll/benefits experience, ideally handling payroll for 500+ hourly employees.
• Proficiency in Microsoft Office, especially Excel.
• High attention to detail with strong problem-solving skills.
• Excellent written and verbal communication skills.
• Strong customer service orientation, with professional interaction across all organizational levels.
• Ability to multi-task and thrive in a fast-paced, evolving environment.

• Self-motivated, flexible, and committed to ethical conduct and confidentiality.

Bonus Qualifications

• Experience with Workday, UKG Pro WFM for Time & Attendance, or ServiceNow.
• Familiarity with federal, state, and local labor laws and tax regulations.

What you'll do:

• Audit timesheets and pay-related data, enter or update team member records

• Process retro pay adjustments as applicable

• Respond to and resolve pay inquiries in timely manner

• Partner with external vendor to provide details on our unemployment claims

• Provide VOI/VOE when appliciable

• Support responses for Worker Opportunity Tax Credit

• Gather documentation, payroll data, HR Records for legal requests

• Complete Medical Support Notices and benefits enrollments

• Complete ServiceNow cases (HR case management

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.

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