About the Company
Brook Valley has been in business for nearly 40 years and is a recognized leader in the discount retail, repurposing, and recycling industry
The Director of Human Resources serves as the senior HR leader for Brook Valley Management and its operating divisions, including retail thrift stores, donation collection operations, production facilities, logistics operations, and corporate support teams.
This executive role is responsible for developing and executing the company’s people strategy to support operational performance, workforce development, regulatory compliance, and long-term organizational growth across a multi-state retail and operations platform.
The Director of Human Resources partners closely with executive leadership to ensure the organization attracts, develops, and retains high-performing talent while building scalable HR systems that support operational excellence and business performance.
Responsibilities
Strategic HR Leadership
- Develop and execute a comprehensive human capital strategy aligned with Brook Valley’s operational and financial objectives.
- Serve as a strategic advisor to executive leadership on workforce planning, organizational design, leadership capability, and culture.
- Align HR initiatives with operational priorities across retail stores, production facilities, logistics operations, and corporate teams.
- Drive initiatives that strengthen employee engagement, leadership development, retention, and workforce productivity.
HR Business Partner Leadership
- Lead and develop the Human Resources Business Partner function supporting operational leadership across multiple markets.
- Ensure HR leaders provide strategic and practical guidance to Executives, Vice Presidents, operational leaders, and store management teams on workforce planning, talent management, and organizational performance.
- Act as a trusted partner to business leaders to address people-related challenges and opportunities.
Employee Relations & Organizational Effectiveness
- Provide executive oversight of employee relations across the organization.
- Guide leaders on performance management, workplace conduct, disciplinary actions, and conflict resolution.
- Ensure complex employee relations matters and investigations are handled professionally, consistently, and in compliance with employment law.
- Promote a culture of accountability, collaboration, and operational excellence.
Talent Development & Leadership Capability
- Partner with leadership to identify and develop the next generation of operational leaders.
- Oversee programs that support leadership development, management training, and succession planning.
- Identify workforce capability gaps and implement training and development initiatives that strengthen organizational performance.
HR Operations & Workforce Strategy
- Oversee HR processes supporting the employee lifecycle, including hiring support, onboarding, performance management, and offboarding.
- Partner with operational leadership to develop workforce planning strategies that align with labor models, productivity goals, and operational growth.
- Ensure consistent HR policies, procedures, and leadership practices across all Brook Valley locations.
Compliance & Risk Management
- Ensure compliance with federal, state, and local employment regulations across all markets.
- Partner with legal counsel to address employment matters and mitigate organizational risk.
- Maintain HR policies, procedures, and compliance programs that protect the organization and support consistent management practices.
HR Systems & Workforce Analytics
- Oversee HR technology platforms and workforce analytics used to monitor organizational performance.
- Provide leadership with insights related to:
- Employee turnover
- Workforce productivity
- Labor costs
- Employee relations trends
- Talent development metrics
- Leverage data to support informed workforce decisions and operational improvements.
Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 10+ years of progressive HR leadership experience, including senior leadership roles.
- Demonstrated success supporting multi-location retail, operations, collections, logistics, or distribution environments.
- Strong knowledge of employment law, workforce management, and HR best practices.
- Proven ability to influence senior leaders and align people strategies with business performance.
- Professional certification such as SHRM-SCP or SPHR preferred.
- Proficient in Spanish preferred.
Required Skills
- Strategic thinking and business acumen
- Executive-level communication and influence
- Strong employee relations and conflict resolution capability
- Operational discipline and organizational leadership
- Ability to align workforce strategy with business outcomes
Based out of Birmingham, AL Headquarters. Regular travel to Brook Valley retail stores, operational markets, and facilities may be required.
