Human Resource / Scheduling Coordinator

As a Human Resource / Scheduler Coordinator at Always Best Care Senior Services - Midlothian, you will play a key role in managing and coordinating staff schedules to ensure the highest level of care for our clients. You will be responsible for staffing all in-home care cases, maintaining client schedules, and supporting caregiver compliance with attendance and time off requests. This position requires strong communication and organizational skills to foster positive relationships with clients, family members, and caregivers, with a focus on retention and quality service.

Responsibilities

• Answer phones and perform administrative duties as needed.
• Staff all in-home care cases and maintain daily client schedules and staffing needs.
• Ensure caregiver attendance policy compliance and manage caregiver time off and schedule change requests.
• Communicate effectively with clients and caregivers.
• Assist in hiring, training, and orienting new caregivers.
• Maintain accurate caregiver charts and understand staffing software.
• Maintain good working relationships focused on retaining both clients and caregivers.

Requirements

• Must be 18 years of age or older.
• Comfortable working with computers, especially Microsoft Office.
• Possess excellent phone, written, organizational, and communication skills.
• Ability to manage, coordinate, and perform multiple tasks efficiently.
• Basic understanding of the home health care system.
• Self-starter who works well with others and demonstrates leadership.
• Ability to perform well in a fast-paced environment.
• Accountable for abiding by company policies, maintaining attendance and punctuality, and supporting company mission and values.

Benefits

Compensation details are available upon request. Additional benefits may be discussed during the interview process.

About the Company

Always Best Care Senior Services - Midlothian is dedicated to providing high-quality in-home care to seniors in the Midlothian, VA area. We strive to maintain a supportive environment for both clients and caregivers, emphasizing respect, reliability, and compassionate care.

Schedule

• Monday through Friday, 8:30 AM to 5:00 PM, with a 30-minute unpaid lunch break.
• Must be physically present in the office during business hours.
• On-call availability on weekends as needed, rotating from Friday 5:00 PM to Monday 8:30 AM.

EEOC Statement:

Always Best Care Senior Services is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants for employment, regardless of race, color, religion, sex, national origin, age, disability, genetics, veteran status, or any other protected characteristic.