Human Resource Assistant 2

Accidents happen, and the workplace has no exception to this. The Commonwealth of Pennsylvania, Human Resource Service Center (HRSC) Work Related Injury Services (WRIS) is a team of dedicated staff who are called upon when Commonwealth employees need support the most. We are searching for an organized, customer-focused, and self-motivated person to join our team as Human Resource Assistant 2. If you live for the details, customer service, and working with others in a fast-paced environment, apply for this opportunity!

In this Human Resource Assistant 2 position, you will perform a variety of administrative and fiscal duties, and support aspects of the workers' compensation program. Your work will involve learning about the Commonwealth’s workers’ compensation programs and the Comptroller Office’s financial procedures for payments, as well as developing your skills with various programs and databases used for maintaining information, tracking transactions, and administering claims. Duties in this role include:

• Claims Management: Review injury claims and gather information from employees, supervisors, and others involved
• Administrative Support: Adjust work injury claim records and update tracking systems to maintain accuracy, compile and send monthly reports, and activate prescription cards
• WRIS Guidance: Provide clear explanations to employees and supervisors about injury procedures and available resources, follow up as needed to ensure all information is received
• Team Assistance: Provide backup support for the office by distributing and sending mail, answering the phone, responding to general questions via email or calls, and other duties as needed.

Interested in learning more? Additional details regarding this position can be found in theposition description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time. This position currently reports to the office a minimum of once per month with the team, and as required. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of clerical or other comparable experience and one year of beginning level paraprofessional human resource or equal opportunity work; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A final offer of employment may require successful completion of a Pennsylvania State Police background check.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date.Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.