A Guest Room Attendant is a member of the Housekeeping department and is responsible for delighting our guests with our guest rooms exceeding our customers’ expectations by providing gracious, enthusiastic and personalized service. As a Guest Room Attendant, be expected to have ownership of assigned cleaning area, demonstrate attention to detail and exhibit cooperation to work the Housekeeping Team. Must maintain confidentiality and adhere to hotel and casino gaming regulations.
Maintain cleanliness standards set forth by Harrah’s housekeeping department, based on 18 rooms assigned during an eight-hour shift.
Familiar with proper use of cleaning chemicals and equipment.
Follow safety, security and OSHA guidelines properly.
Handle any BBP, Bio-Hazard linens according to procedures.
Report any maintenance issue to supervisor.
Proper handling of lost/found articles.
Communicate effectively with co-workers and guests and deliver service needed.
Ability to manage several tasks at the same time.
Ability to interact effectively with co-workers.
Team oriented with positive attitude.