Head Lifeguard Seasonal

CITY OF JANESVILLE DIVERSITY STATEMENT:
The residents of Janesville choose this community, not just as a place to live, but as a place to realize life’s opportunities. We strive to sustain a community culture where differences are recognized, understood, and appreciated. As such, the City of Janesville recognizes the importance of developing an environment where diversity is not merely accepted but embraced and celebrated. As public servants, we believe everyone has the right to be treated with dignity and respect. To this end, we will diligently recruit and retain the most talented employees in an environment that fosters maximizing one’s potential. Therefore, we encourage individuals from all backgrounds, perspectives, and experiences to consider employment with the City of Janesville and serve the residents of “Wisconsin’s Park Place”.
OBJECTIVE:
Under general supervision of the Recreation Programmer and the Aquatics Supervisor.
The Head Guard is responsible for assisting in the planning, promotion, development, coordination and supervision of aquatic facilities, programs, and staff.
RELATIONSHIPS:
Reports to: Aquatics Supervisor and the Recreation Programmer (in absence of Aquatics Supervisor)

Works with seasonal employees on a regular basis and communicates with other division employees, professional staff, lifeguards, pool patrons, and the public.

Supervises: Lifeguards, concessions and cashiersESSENTIAL DUTIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This list is illustrative only and is not a comprehensive listing of all functions and duties performed by the incumbent. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Assists with the daily operation and supervision of aquatics facilities in accordance with city policies, pool policies, and Wisconsin Pool Code by following proper chemical handling and water testing procedures; maintaining a clean bathhouse, pool, and deck areas; assisting in decisions regarding opening and closing of the pool; enforcing all policies and procedures outlined in the Aquatics Head Guard Manual and Aquatics Lifeguard Manual; and evaluating facility conditions while making recommendations for improved maintenance.
2. Supervises and trains aquatics staff by directing, supervising, training, and evaluating lifeguards, instructors, and cashiers/concession attendants in the absence of the Aquatics Supervisor and assisting while on duty in their presence; assisting with the preparation of monthly staff schedules; supporting in-service training for all aquatics staff; handling disciplinary matters and reporting them to the Aquatics Supervisor and/or Recreation Programmer; and assisting concessions staff with daily operations.
3. Ensures proper discipline and emergency care by monitoring lifeguards and providing coverage as needed; leading and directing staff during emergencies in accordance with the Emergency Action Plan; and addressing patron behavior issues consistently and professionally according to established policies.
4. Plans and organizes special events by assisting the Aquatics Supervisor with program and event scheduling; organizing staff and volunteers for special activities; and evaluating programs while making recommendations for improvements to enhance participant experience and operational effectiveness.
5. Communicates effectively with pool patrons, lifeguards, the Aquatics Supervisor, and the Recreation Programmer by answering questions, complaints, and inquiries; documenting and reporting staff and patron issues; recording equipment in need of repair; and attending all required supervisor meetings and trainings.
6. Maintains accurate and complete facility records by tracking daily attendance and program participation; keeping employee records updated; fully documenting incidents and operational problems; reviewing and approving employee timecards weekly and submitting them as required; and completing accurate nightly deposits and securing funds in the safe.
7. Familiarizes self with facility opening procedures, admissions procedures, closing procedures, and concessions operations and assists where needed.
8. Communicates effectively with the Recreation Programmer.
9. Completes other duties as assigned.
10. Follows all safety regulations, policies, and procedures; reports all unsafe conditions and acts to supervisor; reports all accidents to the supervisor immediately whenever possible; follows recognized safe work practices.
11. Performs other special projects and other job duties as assigned or required during regular and non-business hours.

MINIMUM EDUCATION AND PRIOR EXPERIENCE
The requirements listed below are necessary to perform the essential duties of the position.

1. Must be 18 years of age or older.

1. Must have prior aquatics experience. Supervisory experience preferred.

OTHER QUALIFICATIONS

1. Current American Red Cross Lifeguard, CPR, First Aid, and AED certification.
2. Current American Red Cross Lifeguard Instructor Certification preferred.

COMPETENCIES
For successful performance in this position, the incumbent must demonstrate the following knowledge, skills, abilities, and behaviors
Knowledge:

1. Water safety principles and emergency procedures.

1. Knowledge of daily operations including lifeguarding, concessions, and admissions.

Skills:

1. Organizational and time management skills to prioritize duties and accomplish a high volume of work product while adapting to constant changes in priority.

1. Exceptional communication skills, both verbally and in writing, paired with a strong customer service background, and effective interpersonal skills.

1. Collaboration skills to effectively work with others to achieve common goals through communication, teamwork, and problem-solving.

1. Providing necessary emergency care and leading and directing staff.

Abilities:

1. Ability to compose routine correspondence and routine reports in a clear, concise, logical, and effective manner, utilizing proper grammar, spelling, punctuation, sentence structure, and tone.

1. Ability to follow city/department/division policies, work independently, and make sound decisions.

1. Ability to communicate effectively, both in verbal and written form and to follow verbal and written instructions.

1. Ability to establish and maintain effective working relationships with city employees, department professionals, staff, customers, and the public.

1. Ability to work evenings, weekends and holidays as needed.

1. Ability to understand, follow, and perform duties as required of emergency action plan and to swim 500 yards continuously.

1. Ability to work effectively as part of a team and to lead and direct staff.

1. Ability to interact with a diverse group of individuals.

1. Ability to comply with all safety policies and procedures and report all unsafe activities or conditions to supervisor.

Behaviors:

1. Establish and maintain effective working relationships with City appointed and elected officials, Department, Division, and Office heads, City employees, consultants, developers, architects, engineers, realtors, surveyors, community interest groups, other governmental agencies, and the general public.

1. Exhibit exceptional professionalism, tact, and decorum in all areas of work duties.

1. Strong ethics base built upon integrity, honesty, initiative, and respect; maintain strict confidentiality.

1. Interact positively with a diverse group of individuals, and work effectively both as part of a team and independently.

1. Embrace and actively promote an inclusive and equitable work environment.

1. Conduct all business and working relationships in an accurate, fair, equitable and highly ethical manner.

1. Work with the public in a fair and consistent manner, maintaining objectivity and excluding personal bias while performing job duties

1. Reliable, timely, and proactive in the completion of duties, meeting deadlines and responding to inquiries.

1. Work with others in a positive and supportive manner to solve problems, generate ideas, and accomplish division and City goals.

EQUIPMENT, INSTRUMENTS AND MACHINES:
Equipment used includes, but not limited to rescue tube, pool vacuum, POS system, concessions equipment, first aid, and CPR/AED supplies.
WORKING CONDITIONS AND PHYSICAL FACTORS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have the physical ability to respond appropriately in emergency situations.
2. Work will take place in an outdoor environment and varying types of weather, including possibility of high heat and humidity and cold air and chilly water.
3. Working conditions involve occasional exposure to dirt, dust, and moisture.
4. Perform various activities, which may include, but not limited to: Semi-reaching to full-reach overhead, crouching, kneeling, bending, twisting, turning, and lying on stomach and/or back.
5. Must be able to sit or stand and move for long periods of time.
6. See and observe all sections of an assigned area of responsibility, with or without reasonable accommodation.

DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position, or is responsive to the needs of the City of Janesville.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The City of Janesville, Wisconsin is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.