Guest Services Representative

Westwood Community Church
Excelsior, MN

Description

Classification: Part-Time, 16 hrs/wk, Non-Exempt

Ministry Area: Executive-Office Management

Location: Chanhassen

Hours: Preferred Mondays and Tuesdays from 8:30am to 4:00pm

Reports to: Executive Assistant


Westwood’s Way of Life:

Be and love like Jesus


Westwood’s Purpose and Mission:

To know God and share Jesus through loving others here, near, and far


Role:

To greet and assist guests both on the phone and in person, providing a welcoming atmosphere.


Responsibilities:

· Greet all visitors to the church, providing a positive first impression, and efficiently connect them with the appropriate ministry staff member or volunteer

· Manage main desk phone calls, answering questions and directing calls as needed.

· Route in-person and phone Pastor-On-Call requests with professionalism and confidentiality

· Daily prepare coffee to be available in the commons area for guests

· Maintain the safety/security in the Commons, paying particular attention to those with suspicious appearance or behavior and follow proper security guidelines

· Manage USPS and package deliveries and pickups

· Manage Lost & Found items

· Assist with projects to support Westwood staff as available

· Carry out other responsibilities as assigned by supervisor

· Align to and live out the Westwood Staff Values:

o Head High

o Heart Soft

o Arms Linked

o Feet Forward

Requirements

· Someone who lives a life that honors God in heart, actions, and relationships, with the goal of becoming more like Jesus

· One to two years general office experience (preferred)

· Proficient with Microsoft Office tools

· Good verbal communication skills, on the phone and in person

· Ability to handle confidential information professionally

· Ability to relate to other Westwood staff and church attenders at large

· Endorse and support Westwood’s Statement of Faith

· Remain a member in good standing of Westwood Community Church

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