GENERAL MANAGER
Moo’d Burger Bar
Full-Time | Base + Performance Bonus
Position Overview
Moo’d Burger Bar is seeking a systems-driven General Manager to fully oversee daily operations and replace ownership in day-to-day execution.
Core Responsibilities
1. Operational Leadership
- Oversee all FOH and BOH operations
- Ensure consistent food quality, presentation, and portion control
- Maintain clean, organized, shift-ready stations at all times
- Enforce opening and closing checklist compliance
- Protect brand standards and guest experience
- Ensure the building is fully operational at all times
You set and maintain the standard.
2. Inventory & Product Control
- Oversee ordering and maintain accurate pars
- Prevent product outages through proactive planning
- Monitor prep levels and product rotation
- Control waste and protect food cost
- Verify deliveries and address discrepancies
- Handle emergency store runs if necessary
3. Staffing, Scheduling & Coverage
You are fully responsible for staffing the building appropriately at all times.
Hiring & Recruiting
- Maintain an active pipeline of candidates
- Post and manage job listings
- Conduct interviews and make hiring decisions
- Ensure proper onboarding and training
- Staff appropriately for peak and seasonal volume
Scheduling & Labor Control
- Build schedules aligned with projected sales
- Post schedules at least 4 weeks in advance
- Monitor labor percentage and adjust proactively
- Ensure strong leadership coverage on peak shifts
Call-Out & Coverage Ownership
- Coordinate shift replacements
- Contact available staff
- Adjust labor as needed
- Step into operations if necessary
- Ensure service standards do not suffer
Chronic attendance or performance issues must be addressed immediately through documented coaching or disciplinary action.
4. Team Leadership & Development
- Hold managers and staff accountable to standards
- Certify employees before running stations independently
- Coach performance and conduct write-ups when necessary
- Develop FOH and BOH leaders
- Cross-train staff to create operational depth
- Maintain high expectations while protecting team morale
5. Financial Performance & Controls
- Monitor food and labor cost trends weekly
- Protect profitability through operational discipline
- Identify inefficiencies and correct them
- Drive sales through proper execution of specials and service
- Oversee all cash handling procedures
- Verify nightly counts and deposits
- Maintain safe change levels
- Investigate variances immediately
- Protect company assets and prevent shrinkage
What Success Looks Like
- Ownership of daily operations
- No product outages
- Labor and food cost within targets
- Schedules posted consistently and on time
- Strong leadership presence on every shift
- Calm, structured environment during peak volume
- Clean, organized restaurant
Performance Bonus Structure Based On:
- Labor % targets
- Food cost % targets
- Sales growth
- Operational compliance
Ideal Candidate
- Proven operational leader
- Highly accountable and decisive
- Systems-oriented thinker
- Calm under pressure
- Comfortable making independent decisions
- Takes ownership immediately
- Interested in long-term growth
Application Process
Internal candidates are encouraged to apply.
Applicants must submit:
- Written statement explaining why they are the best candidate
- 30-day operational plan (include any SOPs that you would implement to ensure smooth operations)
