About Us
We are a fast-growing, family-owned HVAC company based in Phoenix, Arizona, currently scaling from $5M to $8M+ in annual revenue and looking to be at 15 Million in 2-3 years. Our Residential Division is gaining serious momentum, and we are looking for the right person to help us take it to the next level.
This is not a “plug-and-play” role-we’re looking for someone who wants to build, lead, and grow with us. We are looking for a proven leader who can spearhead operations, drive performance, develop people, and create systems that allow us to scale year over year all while maintaining a strong family-oriented culture
What You’ll Be Responsible For
- Lead and manage daily operations across service, install, and support teams
- Drive revenue growth while maintaining strong profit margins
- Build, develop, and coach a high-performing team (techs, advisors, dispatch, office staff)
- Implement systems, KPIs, and accountability across all departments
- Improve operational efficiency, scheduling, and customer experience
- Collaborate with sales leadership to increase close rates and average ticket
- Establish and reinforce a strong, positive, team-first culture
- Identify and develop future leaders within the organization
- Continuously improve processes to support scaling from current revenue to next level
What We’re Looking For
- Proven experience in the service industry (HVAC, plumbing, electrical, or similar)
- Strong background in operations management and team leadership
- Experience driving revenue growth and improving profitability
- High-level sales understanding (KPIs, conversion rates, ticket averages, performance coaching)
- Strong coaching and leadership skills — ability to develop people, not just manage them
- Process-driven with the ability to build structure in a growing company
- Comfortable in a fast-paced, high-growth environment
- Strong communicator with leadership presence and accountability
What Success Looks Like
- Increased revenue and improved operational efficiency
- Strong team culture with high retention and accountability
- Measurable improvements in KPIs (close rate, average ticket, productivity)
- Systems and structure that support scaling year over year
- A leadership team that grows and develops under your guidance
Compensation & Growth
- Competitive base salary (based on experience)
- Performance-based bonus tied to KPIs and company growth
- Potential long-term incentives/equity opportunities
- Opportunity to grow into a key executive role as the company scales
- Health benefits (if applicable)
- Paid time off + holidays
Why Join Us
- Be part of a company that is scaling aggressively
- Work directly with ownership and influence major decisions
- Help build something meaningful, not just maintain it
- Strong team culture — we win together