General Manager

Club Pilates is transforming the fitness world by making high-quality Pilates classes accessible through its dynamic franchising model. With top-notch equipment like Reformers, EXO-Chairs, and Spring Boards, each studio is designed to deliver an exceptional workout experience for people of all fitness levels and ages. As the largest premium network of group Pilates studios globally, Club Pilates has been recognized for its rapid growth, including being ranked the fastest-growing franchise by Inc. 5000 and Entrepreneur Magazine in 2017. Committed to promoting healthier lifestyles, Club Pilates offers a scalable business model and an opportunity to help bring the benefits of Pilates to a wider audience.

This is a full-time, on-site General Manager role located in Kennesaw, GA. The General Manager will be responsible for overseeing the day-to-day operations of the studio, including managing staff, driving membership sales, and ensuring outstanding customer service. Additional duties include developing strategic plans to meet studio goals, maintaining standards, and fostering a positive environment for both clients and employees. The role also includes oversight of financial performance and leveraging marketing efforts to attract and retain members.

• Leadership and Management: Proven experience in managing teams, overseeing operations, and coordinating resources effectively.
• Sales and Business Development: Skills in membership sales, customer acquisition, and developing growth strategies to meet financial goals.
• Customer Service: Strong focus on delivering an excellent customer experience and addressing client needs.
• Fitness Industry Knowledge: Familiarity with Pilates, fitness trends, and wellness practices is highly desirable.
• Organizational and Problem-Solving: Ability to handle multiple responsibilities, set priorities, and resolve operational challenges efficiently.
• Interpersonal and Communication: Strong written and verbal communication skills, with the ability to motivate and inspire team members.
• Technical Proficiency: Basic knowledge of studio management software and tools.
• Additional Qualifications: Bachelor's degree in Business, Management, or a related field is preferred. Previous experience in the fitness or health industry is a plus.