Job Title: General Manager
Location: Atlanta, GA
Pay: $65,000 – $75,000 annually
About the RoleWe are a newly opening hotel restaurant in Atlanta seeking a hands-on, experienced General Manager to lead a small, growing team. This is a full-time, salaried role ideal for someone who thrives in a startup-style environment and is comfortable balancing both leadership and day-to-day operations.
The General Manager will oversee all aspects of food and beverage operations, including restaurant, bar, café, and in-room dining services, while helping build systems, team culture, and service standards from the ground up.
Key Responsibilities
Operations & Service Execution- Oversee opening and closing procedures, ensuring operational readiness across all outlets
- Actively manage the floor during service, supporting staff and ensuring smooth execution during peak periods
- Implement and maintain service standards, including steps of service, timing, and guest interaction expectations
- Troubleshoot real-time operational issues (staffing gaps, service delays, inventory shortages)
Team Management & Development- Lead onboarding and hands-on training for all staff, including service standards and POS systems
- Conduct regular performance check-ins and provide coaching to improve service quality and efficiency
- Enforce company policies, timekeeping procedures, and attendance standards consistently
- Assist in building a cross-trained team capable of working across restaurant, bar, and café operations
Financial & Labor Control- Create weekly schedules based on sales forecasts and labor targets
- Monitor daily labor costs and adjust staffing in real time to meet budget goals
- Track key metrics including sales, labor %, and average check, and report trends to leadership
- Support payroll accuracy by reviewing timecards and ensuring compliance with wage and hour laws
Inventory & Cost Management- Conduct regular inventory counts and reconcile variances
- Manage ordering cycles and vendor relationships to maintain appropriate par levels
- Identify opportunities to reduce waste and improve cost efficiency
Guest Experience & Brand Standards- Personally engage with guests to build relationships and drive repeat business
- Handle escalated guest concerns and ensure service recovery is completed to standard
- Ensure the physical space (cleanliness, ambiance, music, lighting) aligns with brand expectations
Systems & Process Building- Assist in developing and refining SOPs for service, training, and daily operations
- Help implement systems for scheduling, inventory tracking, and performance management
- Support opening-related tasks such as staff ramp-up, training schedules, and operational setup
Compliance & Safety- Ensure adherence to local Atlanta health department regulations and food safety standards
- Maintain proper documentation for certifications, training, and workplace compliance
- Enforce safe food handling and sanitation practices across all outlets
Qualifications- 3+ years of experience in food & beverage management or similar role
- Experience in hotel or multi-outlet environments preferred
- Strong leadership skills with a hands-on, team-oriented approach
- Ability to multitask and operate effectively in a fast-paced, small-team setting
- Solid understanding of labor, inventory, and cost controls
- Strong organizational and communication skills
- Proficiency in basic systems (Excel, POS, scheduling tools)
- Food Safety Manager Certification (or ability to obtain within 90 days)
Why Join Us- Opportunity to build and shape a new operation from the ground up
- High visibility role with direct impact on team and guest experience
- Growth potential within a multi-location hospitality group
Interested?
Please submit your resume along with a brief note on your experience and interest in the role.