General Manager

GENERAL MANGER

Foxtail at the Glenview House – Upscale, High-Volume, Mediterranean Restaurant

Location: 1843 Glenview Rd, Glenview Il

Compensation: Highly Competitive Salary + Bonus + Benefits + PTO

Reports To: Ownership

ABOUT US

Foxtail at the Glenview House will be a high-volume, full-service, upscale restaurant opening in Glenview early spring 2026. Featuring a strong bar program, Mediterranean cuisine, and a hospitality-driven culture. We are seeking a hands-on, operationally excellent General Manager to lead all front-of-house and operational systems, drive profitability, build leaders, and deliver exceptional guest experiences.

This is a true General Manager role — not just running shifts — but owning the business day-to-day.

The General Manager is fully responsible for restaurant performance, including:

• Financial results & P&L ownership
• Guest experience & service standards
• Staff leadership, training, and culture
• Systems, processes, and accountability
• Cost controls, labor management, and COGS
• Event execution & coordination with sales/events team

You will lead multiple managers and departments, set standards, enforce systems, and build a high-performance hospitality culture.

• Own all daily restaurant operations (FOH, bar, and floor flow)
• Maintain and enforce service standards, hospitality, and cleanliness
• Ensure consistent execution during high-volume service and events
• Oversee floor management, guest recovery, and VIP experience
• Ensure all opening/closing procedures, checklists, and sidework are execute

• Full P&L responsibility
• Control and optimize:
• Labor cost
• Bar & beverage COGS
• Food COGS (with Chef)
• Operating expenses
• Analyze weekly sales, trends, and opportunities
• Build schedules aligned to business levels and labor targets
• Oversee inventory systems, audits, and vendor accountability
• Work with ownership/DO on budgets, forecasting, and growth strategy

• Hire, train, develop, and lead:
• Managers
• Supervisors
• FOH team
• Build a bench of future leaders
• Run manager meetings, floor meetings, and performance reviews
• Enforce accountability while building positive culture
• Coach, train, and develop managers — not just staff
• Oversee onboarding, training systems, and performance standards

• Ensure compliance with all labor laws, handbook policies, and HR standards
• Manage:
• Discipline
• Write-ups
• Terminations
• Performance improvement plans
• Maintain a professional, respectful, high-standards culture
• Own staff morale, retention, and engagement

• Partner with Events Manager / Sales Team to:
• Ensure flawless execution of private events
• Align staffing, service plans, and timelines
• Maintain service standards for high-revenue events
• Oversee BEO execution, staffing plans, and event flow

• Build and enforce:
• Checklists
• SOPs
• Training systems
• Accountability systems
• Continuously improve efficiency, execution, and profitability
• Create structure that allows the business to scale
• Knowing TOAST POS, TOAST PAYROLL, RESY, TRIPLE SEAT AND 7SHIFTS A PLUS 

• 5+ years as a General Manager or Senior Restaurant Operator
• Experience in:
• High-volume full-service restaurants
• Bar-driven concepts and/or event venues
• Managing managers
• Owning financial performance

• A true operator, not just a floor manager
• An operator who is comfortable working with ownership on a daily basis
• Past NRO’s a Plus
• Highly organized, structured, and systems-driven
• Financially literate (understands P&L, labor, COGS)
• Strong leader who builds culture and accountability
• Calm under pressure and excellent in high-volume environments
• Hands-on, visible, and respected by the team
• Obsessed with guest experience and hospitality standards

• Competitive salary (based on experience)
• Performance-based bonus program
• PTO
• Health benefits 
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• Growth opportunity within a growing restaurant group