Front End Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

• Lead and oversee daily front‑end operations to ensure fast, friendly, and accurate customer checkout experiences.
• Champion customer service programs and resolve customer concerns promptly and professionally.
• Supervise, train, schedule, and support front‑end associates, including clerks, bookkeepers, and supervisory staff.
• Manage cash handling processes, including tills, safe transactions, refunds, check approvals, and reconciliation reports.
• Monitor staffing levels, customer traffic flow, and service standards to maintain operational efficiency.
• Ensure compliance with company policies, safety standards, and front‑end operating procedures.
• Support hiring, onboarding, coaching, performance management, and disciplinary recommendations.
• Manage labor budgets, cash variance controls, supply costs, and department performance goals.
• Maintain a clean, safe, and professional front‑end environment that reflects a positive store image.

We are looking for candidates who possess the following:

Soft skills: 

• Strong customer‑service mindset with a passion for helping others
• Clear and confident communication skills
• Leadership presence with the ability to motivate and engage teams
• Calm decision‑making under pressure
• Professionalism and integrity
• Problem‑solving and conflict‑resolution skills

Competencies: 

• Front‑end retail operations management
• Cash handling, reconciliation, and financial controls
• Employee supervision, coaching, and performance feedback
• Scheduling, labor planning, and workload prioritization
• Policy enforcement and compliance
• Safety and risk awareness in a retail environment

Knowledge: 

• Front‑end retail practices and customer service standards
• Cash register systems, scanning systems, UPC codes, and point‑of‑sale equipment
• Basic employment practices and interviewing techniques
• Company policies, procedures, and front‑end operating standards
• Safety, sanitation, and loss‑prevention practices
• Basic math, weights, and measures

Abilities: 

• Ability to stand or walk for extended periods and move quickly in a fast‑paced environment
• Ability to lift and maneuver items weighing up to approximately 55 lbs
• Ability to supervise and direct multiple employees simultaneously
• Ability to analyze situations and make sound operational decisions
• Ability to operate and troubleshoot front‑end equipment and computer systems
• Ability to maintain focus and accuracy in a safety‑sensitive role

Other requirements: 

• Ability to work a flexible schedule, including evenings, weekends, and holidays
• Willingness to comply with dress, grooming, and professional standards
• Must be able to perform duties in a safety‑sensitive position
• Commitment to honesty, integrity, and safe work practices
• Ability to work in a temperature‑controlled environment with occasional exposure to outdoor conditions

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Access to up to 50% of your earned wages before payday, via our partnership with Stream
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video:   ACI Values

A copy of the full job description can be made available to you.