Job Summary
We are seeking an energetic and service-driven Front Desk Agent / Housekeeping Hybrid to join our team. This role is ideal for individuals who thrive in a fast-paced hospitality environment and enjoy delivering exceptional guest experiences while maintaining high cleanliness standards.
As the first point of contact, you will warmly welcome guests, manage check-in and check-out processes, and handle guest inquiries with professionalism. In addition, you will support housekeeping operations to ensure guest rooms and public areas meet brand standards for cleanliness and comfort.
Key Responsibilities
- Provide outstanding guest service from arrival to departure
- Manage front desk operations, including check-ins, check-outs, and phone inquiries
- Address guest needs and resolve issues promptly
- Clean and maintain guest rooms and common areas to brand standards
- Coordinate room readiness and priorities with the team
Qualifications
- Previous experience in hospitality, front desk, or customer service roles
- Strong communication and multitasking skills
- Comfortable working in a fast-paced, hands-on environment
- Ability to perform both administrative and physical duties
Position Details
- Pay: $14.00 – $16.00 per hour
- Location: Lebanon, TN (on-site)
- Shifts: Day and Night availability required
- Education: High school diploma or equivalent
