Front Desk Specialist

Description

Job Title: Front Office Specialist
Location: Arizona
Employment Type: Full-time
Salary: $16.50-$17.00 / Hour
Date Posted: 05-01-2026About the Role
The Front Office Specialist provides customer service and communication support between clients, visitors, vendors, and Pathways staff. This role is responsible for managing front office operations and serving as the first point of contact, ensuring a positive and professional experience while representing the organization’s mission and values to the community.Responsibilities
· Answer and manage multi-line phone systems
· Check in clients and visitors for scheduled appointments
· Conduct appointment reminder calls and reschedule appointments as needed
· Perform insurance verification processes
· Schedule interpreter services for client needs
· Coordinate transportation arrangements for clients
· Collect co-pays and manage basic payment processing
· Sort and distribute mail and handle general office correspondence
· Maintain accurate data entry and documentation in electronic systems
· Provide administrative support to office staff and leadership
· Ensure a welcoming and professional front office environment
· Communicate effectively with clients, staff, vendors, and visitorsRequired Qualifications
· Administrative office experience including answering multi-line phones, data entry, and appointment scheduling
· Strong computer skills including Microsoft Word, Outlook, and Electronic Health Records systems
· Ability to work independently with minimal supervision
· Must be eligible for fingerprint clearance approval without restrictions and maintain throughout employment
· Valid Arizona driver’s license without restrictions
· Current auto insurance
· Current CPR/First Aid certification or ability to obtain
· Preferred: Bilingual in English and SpanishCompensation & Benefits
Full-time Employees:
· 10 days paid vacation (prorated first year, increases with tenure)
· Separate paid sick leave that rolls over annually
· 9 paid holidays
· Medical, dental, and vision insurance options
· DailyPay – access your earnings without waiting for payday
· Verizon and Dell discounts
· Employee Assistance Program (EAP)
· SoFi at Work student loan refinancing
· Next Steps Financial Wellness program webinars and tools
· Career advancement and growth opportunities within a national organizationAll Employees:
· 401(k)
· Pet insurance
· Employee Assistance Program (EAP)(*Benefits may vary by state or county)Work Location
Office-basedEmployment Type
Full-timeHow to Apply
If you are a detail-oriented professional with strong administrative and customer service skills, click “Apply Now” to join Clarvida as a Front Office Specialist.About Clarvida
Clarvida is one of the largest national providers of accessible, outcome-based behavioral and mental health services. The organization is committed to delivering quality care while investing in employee growth, development, and long-term career success.Learn more: http://www.clarvida.com/mission-vision-and-values/
See other opportunities: https://www.clarvida.com/working-at-clarvidaEqual Opportunity Employer
Clarvida is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic.Fraud Alert
Clarvida never charges fees to apply. Official communication regarding job opportunities will only come from authorized @clarvida.com email addresses, notifications@jobvite.com, or verified LinkedIn profiles associated with Clarvida email accounts.Keywords
Front Office Specialist, Administrative Assistant, Customer Service, Medical Office, Scheduling, Insurance Verification, Behavioral Health, Data Entry, Receptionist, Clarvida Careers