Company Description
Vigor Active is a 16,000 sq. ft. fitness facility dedicated to enhancing the community's health and wellness using science-based approaches. The center features cutting-edge equipment such as selectorized machines, free weight areas, a performance center with an Olympic platform, TRX bands, and more. Offering a range of fitness activities like spin classes, yoga, and group exercises, Vigor Active caters to various fitness preferences. Additionally, personal trainers and massage therapists are available to maximize members' overall well-being and fitness goals.
Role Description
This is a part-time, on-site role located in Fort Worth, TX, requiring the services of a Front Desk Representative. You will be responsible for welcoming members and guests, answering phone calls, managing reservations, and delivering outstanding customer service. Daily tasks may also include maintaining a clean and organized front desk area, assisting with member inquiries, and ensuring smooth day-to-day operations of the fitness facility.
Qualifications
- Strong communication skills and exceptional customer service abilities
- Proficient in phone etiquette and handling reservations
- Experience performing receptionist duties, such as managing front desk tasks and responding to inquiries
- Ability to work well in a team and support a welcoming environment for all members and guests
- Problem-solving skills to address member needs and resolve issues as they arise
- Previous experience in a fitness or wellness setting is preferred but not required
- Flexible availability, including evenings and weekends
