Front Desk Coordinator / Receptionist
Full-Time or Part-Time | Cheyenne, WY (North or South Clinics)
Company: Brookside Health Group
Website: https://www.brooksidept.com/
Position Summary
We are seeking a Front Desk Coordinator / Receptionist to own the patient experience from first touch through check-out.
This is not just an admin role—this person is critical to clinic flow, scheduling efficiency, and revenue capture.
What You’ll Do
- Greet patients and create a welcoming, professional experience
- Manage scheduling, cancellations, and rescheduling to maximize clinic utilization
- Answer phones and respond to patient inquiries
- Verify insurance and collect copays at time of visit
- Ensure accurate patient intake and documentation
- Coordinate with clinical team to keep schedules full and on track
- Identify and fill open slots proactively
Who We’re Looking For
Core traits:
- Highly organized and detail-oriented
- Strong communicator (in-person and phone)
- Proactive and solution-oriented
- Comfortable in a fast-paced, patient-facing role
Qualifications:
- High school diploma or equivalent
- Prior experience in customer service, admin, or healthcare front desk
- Basic computer and scheduling system proficiency
Nice to have:
- Experience with medical scheduling or insurance verification
- Familiarity with EMR/EHR systems (athenahealth a plus)
Why Brookside
- Central role in clinic operations and performance
- Clear connection between your work and clinic success
- Growth into operations or billing roles
- Flexible scheduling
Clinic Locations (Cheyenne, WY)
- North Cheyenne Clinic: 5320 Education Drive Cheyenne, WY 82009
- South Cheyenne Clinic: 1217 South Greeley Hwy Suite A, Cheyenne, WY 82007
How to Apply
Send your resume and a brief note on your experience to:
peopleops@brooksidehg.com
