Our secret to leading the way in hospitality? We put our people first!
At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.
Join us and Be a Part of Something Good.
This role is eligible for remote work. However, team members who live within a commutable distance of one of Shake Shack’s Support Centers will follow a hybrid schedule and are expected to work onsite three days per week.
Eligible locations:
Remote
Atlanta, GA Support Center (2 Ballpark Center, 800 Battery Ave SE Atlanta, GA)
New York Support Center (225 Varick St. New York, NY)
Job Summary
The Food Safety Regional Specialist provides on-the-ground support for food safety programs, pest control, DOH compliance, and incident response across a designated region. This role ensures regional operations meet internal standards and regulatory requirements.
Job Responsibilities and Duties
Conduct facility audits and food safety assessments
Provide training and guidance on food safety policies and procedures
Investigate and respond to food safety incidents and non-conformances
Monitor Shack food safety performance and corrective actions
Partner with QA, Ops, and Legal on compliance initiatives
Act as liaison with Departments of Health with regards to variance applications and health inspection violations
Knowledge, Skills, Abilities
Strong attention to detail and ability to follow structured procedures.
Effective written and verbal communication skills.
Ability to multi-task and prioritize workload with guidance.
Willingness to learn and adapt in a dynamic environment.
Requirements
Education Requirements
Bachelor's Degree - preferred
Education or Certificate Details
Food Science, Microbiology or related field
Work Experience
2-4 years
Related Experience
1-2 years food safety experience in chain restaurant or manufacturing setting preferred
Physical Requirements
Lifting/pushing objects weighing over 40 lbs.
Basic keyboarding or other repetitive motions
Benefits at Shake Shack:
A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:
Weekly Pay and Performance bonuses
Shake Shack Meal Discounts
Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more
Medical, Dental, and Vision Insurance*
Employer Paid Life and Disability Insurance*
401k Plan with Company Match*
Paid Time Off*
Paid Parental Leave*
Access to Employee Assistance Program on Day 1
Pre-Tax Commuter and Parking Benefits
Flexible Spending and Dependent Care Accounts*
Development and Growth Opportunities
*Eligibility criteria applies
Click the "Apply" button above to apply for this opening.
About Us
Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good."
Shake Shack is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.