Food & Nutrition Patient Services Lead

Advocate Aurora Health
Libertyville, IL

Major Responsibilities

  • Coordinates Food & Nutrition Services by leading and directing line staff work activities according to the established position descriptions.

  • Coordinates Food and Nutrition activities to ensure overall provision of quality patient and customer care are consistent with Advocate Aurora Health policies and procedures.

  • Demonstrates working knowledge of sanitation requirements.

  • Addresses patient, visitor, and staff issues. Makes appropriate referrals for follow up.

  • Monitors the physical work environment to ensure regulatory agency requirements are met (i.e., Board of Health, Accrediting Organization, and OSHA).

  • Addresses personnel issues to promote a productive and healthy work environment.

  • Responsible for maintaining adequate levels of communication.

  • Works with the employees to guide them through their workday.

  • Coordinates resource management.

  • Provides directions to associates to locate appropriate supplies and equipment needed for operations.

Minimum Job Requirements

Education

High School Graduate

Certification / License

ServSafe Food Handler certification issued by the National Restaurant Association needs to be obtained within 1 year.

Work Experience

5 years in Food Service-related position

Knowledge / Skills / Abilities

Ability to proficiently speak, read and write English as related to essential job activities.

Articulate in communication.

Strong organizational, motivational problem solving and supervisory skills.

Proficient knowledge of computer applications and systems.

Demonstrated ability to manage, motivate and develop staff.

Able to work flexible hours which include holidays, nights and weekends.

Able to meet time constraints in a fast-paced environment.

Physical Requirements and Working Conditions

Ability to lift up to 35 pounds without assistance.

For lifts greater than 35 pounds, lifting equipment is expected to be used or lifted with at least one other associate when available.

DISCLAIMER

All responsibilities and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only responsibilities to be performed by an employee occupying this job or position. Employees must follow any other job-related instructions and perform any other job-related duties requested by their leaders.

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