Food & Beverage Service Attendant

Midland Center for the Arts
Midland, MI

Position Announcement/Description Midland Center for the Arts Midland, MI Position Title: Food & Beverage Service Attendant Super visor: Food & Beverage Manager Classification: Part Time Casual – 1-19 Hours per week Salary: From $12 per hour Last Updated: March 2026 Position Concept: The Food & Beverage Team provides guest focused hospitality supporting community connection & engagement. Under the supervision of the Food & Beverage Manager this position - Food & Beverage Service Attendant is responsible for providing exceptional & professional hospitality service to guests of The Midland Center for the Arts . Duties include but not limited to : food & drink service, tray carrying, table, buffet, bar & concession service, setup & teardown, stocking, cash handling & upholding all sanitization requirements. Other Midland Center for the Arts employment opportunities available! Please check our website at www.midlandcenter.org \employment for related opportunities: Food & Beverage Steward / Dish Tank DUTIES AND RESPONSIBILITIES: The duties of this position include, but are not limited to: • Report for assigned shift on time, and clocking in and out appropriately through Paycor • Maintaining a neat and professional appearance, adhering to dress code , maintaining appropriate use of provided badge and name tag • Maintain a positive attitude and courteous guest focused demeanor while acting as a representative of The Midland Center for the Arts • Adhering to all Midland Center for the Arts policies, includ ing but not limited to ; conduct, breaks , and overall expectations • Work cohesively with other team members to create a welcoming environment, fostering a positive guest experience • Table service , carrying trays, and serving appetizers, main courses, drinks including alcoholic beverages to guests in a responsible, courteous , and efficient manner • Supporting other Food & Beverage staff members by maintain a team -focused and inclusive attitude, working together to complete assigned tasks • Wiping down all surfaces at the end of shift – adhering to all sanitization standards and best practices • Cleaning and organiz ation as necessesary • Direct guests to necessary services, features, lobby, exhibits, and other common areas • Assist with event preparation - set up and closing duties : • Event d uties including but not limited to - setup and teardown of events such as art receptions, weddings, holiday parties, concessions for performances, outdoor events , backstage catering, business meetings, and coffee breaks • Inventory & stocking duties ensuring accuracy - First In First Out’ - FIFO • Ensure proper placement & storage of all service items including - silverware, glassware, linens , buffet chaffers, coffee pots & other frequently used items • Responsible for handling cash & credit -card transactions efficiently, accurately & closing out with supervisor or captain prior to shift -end • Adhere to safety, sanitary & quality regulations • Provide prompt & courteous service to all guests • Extensive knowledge of rotating menu offerings, specials & pricing with ability to verbally provide accurate information to guests • Ability to efficiently use POS (Point of Sale) Software • Must be able to stand/walk for long periods, and lift 30lbs • Attend all required & assigned training sessions • Adhere to attendance policy, clocking in/out through Paycor appropriately • Including working all assigned shifts unless otherwise approved, giving notice of absence to supervisor where possible, and informing supervisor of all scheduling conflicts, and prior obligations in a timely manner through proper channels • Assist with cleaning / polishing of dishes, laundering of rags, and breakdown of boxes as necessesary • Adhere to all applicable laws when serving alcohol • Maintain a willingness to learn, improve & collaborate as a team member while interacting with all Center guests & staff in a respectful and professional manner PREFERRED KNOWLEDGE AND EXPERIENCE: • Preferred level of education - High School graduate or Equivalent • Hospitality Education or previous work experience is highly desired • Serving/Bartending/Kitchen experience preferred • Customer service experience preferred • Banquet and/or fine-dining experience preferred • Ability to integrate cohesively in a team setting • Food & Beverage knowledge preferred • Experience with sales preferred • Ability to accurately account for inventory • High level of working memory and organizational skills • Experience quickly and accurately handling cash/credit transactions • Experience fostering an above & beyond experience for guests SPECIAL CONDITIONS OF EMPLOYMENT ● Must be 1 7 years of age to serve alcohol & TIPS Trained (Training provided) ● This position requires the ability to work a variable schedule, evenings, weekends, and holidays to meet operational needs ● Must be able to lift and carry 30lbs ● Must be able to stand/walk for extended periods of time ● Must be able to move easily up and down stairs ● Must be able to follow written and verbal direction from management ● Must be able to work well with other team members ● Must have excellent verbal communication skills and ability to provide high level of professionalism during guest interaction during high-volume engagement ● Black non-slip footwear for all shifts APPLICATION INFORMATION Email cover letter and resume to: hr@midlandcenter.org siegel@midlandcenter.org rhadley@midlandcenter.org
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