Position Summary
Indian Hills Country Club is seeking a hands-on, member-focused Food & Beverage Manager to oversee all front-of-house dining and service operations. This role is responsible for delivering a consistent, high-quality member experience across a la carte dining, bar service, member events, and private functions.
While leading all front-of-house operations, this position works in close conjunction with the Executive Chef and culinary team to ensure seamless coordination between service and kitchen execution. The Food & Beverage Manager will also oversee private events and catering functions in alignment with club standards.
This is a highly visible, member-facing role requiring strong leadership, organization, and a commitment to hospitality excellence.
Essential Duties & Responsibilities
Front-of-House Operations & Member Experience
- Oversee all front-of-house operations including dining service, bar operations, and club events.
- Ensure service standards are consistently executed in a professional and polished manner.
- Actively engage with members to build relationships, recognize preferences, and ensure satisfaction.
- Supervise, train, and lead all service staff including servers, bartenders, and support team members.
- Lead daily pre-service meetings and communicate menus, features, and service expectations.
- Monitor service flow and dining room operations to ensure efficiency and attention to detail.
- Address member feedback and service opportunities promptly and professionally.
Coordination with Culinary (Back-of-House)
- Work in close partnership with the Executive Chef to ensure alignment between front-of-house service and kitchen operations.
- Communicate service timing, reservations, and event details clearly to the culinary team.
- Ensure smooth execution between kitchen and service staff during a la carte dining and events.
- Collaborate on menu planning, event execution, and service procedures.
- Promote a cohesive working relationship between front and back of house.
Operations & Team Leadership
- Recruit, train, schedule, and supervise front-of-house staff.
- Maintain proper staffing levels based on reservations, events, and seasonal demand.
- Establish and uphold service standards consistent with Indian Hills Country Club.
- Foster a professional, team-oriented environment focused on accountability and hospitality.
- Ensure cleanliness, organization, and readiness of all front-of-house areas.
Financial & Administrative Responsibilities
- Assist in managing labor through effective scheduling and staffing controls.
- Ensure accurate billing and execution of member charges and private events.
- Support overall food and beverage financial performance and operational efficiency.
Qualifications & Experience
- Food & beverage management experience.
- Strong front-of-house leadership background with experience coordinating with culinary teams.
- Experience in private clubs, country clubs, or hospitality-driven environments preferred.
- Proven ability to manage both a la carte dining and private events.
- Strong communication, leadership, and organizational skills.
- Knowledge of POS systems and beverage operations.
Schedule & Work Environment
- Seasonal, high-volume environment with peak operations during golf season and club events.
- Club is open March through December.
- Position is expected to work six (6) days per week during peak season.
- Schedule adjusts during shoulder and off-season periods, with reduced days and hours.
- Availability required for nights, weekends, holidays, and events.
Professional Expectations
- Maintain a polished and professional presence at all times.
- Demonstrate a strong commitment to hospitality and member satisfaction.
- Lead by example with a positive attitude, attention to detail, and accountability.
- Promote a unified team environment between front-of-house and back-of-house.
- Uphold the standards and culture of Indian Hills Country Club.
Salary & Benefits:
- $66,000 - $70,000 per Year
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Experience:
- Hospitality Management: 2 years (Required)
