Field Service Operations Specialist

Stefanini Group is hiring!

Stefanini is looking for Field Service Operations Specialist in Atlanta, GA (Remote)

For quick Apply, please reach out to Rachit Rastogi - call: 2489360662/ email: rachit.rastogi@stefanini.com

Work Hours:M-F (40 hours)

Work Location:Atlanta, GA – Remote (would prefer candidates in EST or CST)

Shift:1st Shift

• Work cross-functionally with internal teams to publish and maintain the pump SHIP schedule, ensuring accuracy and timely communication.
• Audit technician training records to ensure compliance with required standards and documentation.
• Audit technician expense reports for accuracy, completeness, and adherence to company policies.
• Provide reporting and analysis on serial numbers to track closed field actions versus open work orders.
• Follow up with customers on any remaining recall pumps that were not located during onsite updates to ensure devices are sent to the client depot for repair and returned to the customer.
• Follow up with customers on any remaining loaner pumps that were not located to ensure devices are returned to client.
• Support recall-related activities directly or indirectly, as required by project needs.
• Perform other duties as assigned to support operational objectives.

• Bachelors degree or equivalent required.
• Must have strong oral, written, and interpersonal communication skills.
• Able to interface at all levels of customer and client organization.
• Strong project leadership skills with ability to manage multiple projects establish processes and handle competing interests.
• Demonstrated analytical, problem-solving skills.
• Must have intermediate IT skills e.g. MS Office (Word, Excel, SharePoint)
• Able to Sit and/or stand for extended periods of time.
  
  

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group

The Stefanini Group is a global provider of offshore, onshore, and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company.

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