Field Service Engineer

Position: Field Service Engineer I

Location: Libertyville, IL - onsite and travel to customer sites across the US

Description: The Field Service Engineer is an entry position into the world of Water Treatment. This role is primarily responsible for start-ups, trouble-shooting, process optimization, repairs and training on Culligan Commercial and Industrial water treatment systems. Work is performed in a wide range of industries from data centers, manufacturing facilities, food & beverage, hospitals, etc... You will become a water expert and use a wide range of technical skills (mechanical, electrical, programming) along with clear communication, a professional demeanor and attention to detail. This role builds a solid foundation for a long-term career in the water industry, that can lead to other opportunities in Project Management, Application Engineering, Project Engineering, Sales and so on. Travel exceeding 50% may be required for short periods to meet customer needs, including occasional international travel.

Responsibilities:

• Perform system checkouts, assist with system startups, and verify proper equipment operation.
• Troubleshoot and repair electrical, mechanical, and programming issues.
• Train customers on system operation, maintenance, and performance adjustments.
• Conduct water analyses, interpret results, conduct field testing to verify system performance and water quality.
• Complete detailed service reports and documentation accurately and on time.
• Maintain and calibrate test instruments and equipment.
• Support the sales and engineering teams with site assessments and technical insights.
• Maintain a professional, courteous demeanor in all customer interactions.
• Organize and maintain tools, spare parts, and vehicle inventory.
• Respond to emergency service calls, including occasional after-hours or weekend work.
• Comply with company and customer site safety requirements.
• Perform other duties or special projects as assigned.

Requirements:

• Bachelor’s degree in a technical field (Engineering preferred); equivalent experience considered.
• Strong mechanical aptitude required able to learn electrical systems and programming PLC/VFD/HMI devices.
• Will consider all experience levels, including new graduates; willing to train the right candidate.
• Ability to read and interpret technical drawings, blueprints, electrical schematics, and P&IDs.
• Capable of lifting up to 75 lbs unassisted.
• Comfortable working in varying environmental and site conditions.
• Willingness to travel up to 50% or more, including internationally.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies in this position: Integrity, Resourcefulness, Customer Focus, Team Player, Adaptability, Excellence

Target Salary Range: $60,000 – $90,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).