When you’re part of the team at Thermo Fisher Scientific, you’ll do meaningful work, that makes a positive impact on a global scale. Join 100,000+ colleagues who bring our Mission to life each day to enable our customers to make the world healthier, cleaner and safer. You’ll find the resources here to achieve your career goals and help take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe, or helping find cures for cancer.
Location/Division Specific Information
You will be a part of the Global Solutions Team of Field Application Scientists within the Materials and Structural Analysis Division (MSD). Position will be based in New York City, New York.
How you will make an impact?
Our Global Solutions Team has one, unified goal – to help our customers be successful in their research. We do this primarily by delivering extraordinary training and support for our customers with Life Science TEM systems such as the Tundra, Glacios, Talos Arctica, Titan Krios, and Aquilos SDB SEM. In addition, we also support our field service, marketing, sales, and R&D teams.
What you will do?
Microscope management of service issues within the scope of a regular end user’s responsibility, including but not limited to the following:
• Coordinate with site lab personnel and with Supplier’s service team to schedule service. Follow Supplier’s standard operating procedure for reporting service issues and open service calls as necessary
• Check on data quality/alignments when needed, ensuring the facility is stocked with various microscopy needs
• Proactively craft and implement improvements in the workflow to improve speed, quality and reliability of data collection on Supplier’s equipment
• Maintain open communication with site scientific team to enable IT requirements for Supplier instrument operation
• Work closely with users for microscope time slot scheduling and management
• Collaborate with site Scientists to ensure all reasonable documentation regarding the scope of work is completed in a timely manner
• Train users on and perform grid preparation, loading, data collection and data processing
• Receive and store cryo-EM samples accurately
• Test new features and methods
• Co-author publications as approved in writing by site and Supplier
• Abide by all confidentiality or NDA agreements
How you will get here:
Education
Master’s degree with 5 years of relevant industry experience; Ph.D. degree with a focus on cryo-EM structural biology preferred
Experience
• 3 + years’ experience in routine equipment maintenance, microscope operation, and computational aspects of cryo-EM
• 1+ years’ experience leading efforts to maintain and elevate the cryo-EM customer experience
• Strong track record of scientific accomplishments within one or more cryo-EM techniques
• Experience interacting with customers, service engineers, product marketing managers, and R&D
Knowledge, Skills, Abilities
• Excellent written and oral communication skills with ability to collaborate in cross-disciplinary drug discovery environments
• Team driven mentality that can also work independently
• Ability to work remotely on projects if deemed necessary by the site due to circumstances outside of normal control (e.g., restrictions on in-person lab work due to COVID)
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today! http://jobs.thermofisher.com
The salary range estimated for this position is $106,500 - $162,750. This position will also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. Actual compensation will be confirmed in writing at the time of offer.
We offer a comprehensive Total Rewards package that our US colleagues and their families can count on, which generally includes:
• A choice of national medical and dental plans, and a national vision plan
• A wellness program, and valuable health incentive opportunities for company contributions to a Health Reimbursement Account (HRA) or Health Savings Account (HSA)
• Tax-advantaged savings and spending accounts and commuter benefits
• Employee assistance program
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, short- and long-term disability, and volunteer time off in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
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