There are so many ways Octapharma Plasma can enhance your life and your career. Our strong growth is creating great learning and career development opportunities throughout our company, and especially our donation centers. Because you’re someone who loves to learn, enjoys people, and has a real heart to help, we encourage you to join us as a: Facilities Services Coordinator
This is What You’ll Do
- Provide general overall facility management services including monitoring of CMMS
- Address inquiries and concerns ensuring timely and quality issue resolution and service delivery
- Follow up to ensure customer satisfaction
- Respond to facility inquiries and complaints, verify problem and take the necessary corrective action
- Remain knowledgeable regarding operational aspects of building systems
- Coordinate with outside contractors for the service and repairs of equipment
- Maintain on-going communication with contractors and team
- Create work orders and assign work orders to the engineering staff, subcontractors and vendors
- Report on open/closed work orders and check the status of open work orders
- Request, review and submit work orders, bids and proposals from vendors
- Verify final invoice pricing and process payments in a timely manner
- Assist in the monitoring and assessment of vendor performance
- Maintain database of facility assets and condition assessments
- Maintain records for OSHA, environmental, and other regulatory compliance
- Create and record appropriate written communication between all parties
- Communicate frequently with Center landlords and vendors to resolve issues and provide project status updates
- Assist with measuring and reporting key performance indicators against service level agreements
- Provide facilities helpdesk services on behalf of the client(s) and monitor internal/external workflow for all facilities cases to ensure consistent quality of service and work product
- Additional duties may be added as changes in the company’s goals and direction occur, in order to maintain our department’s alignment with the goals and direction.
This is What it Takes
- High school diploma or a General Equivalency Diploma (GED) required
- Associates or Bachelor's degree in facilities management, building, business or other related field preferred
- A minimum of 3-5 years of experience in commercial real estate
- Experience with data entry, expansive reporting, filing, answering phones, scheduling and communications
- Previous customer service experience
- Prior experience working in the facilities/property management, commercial real estate or professional services industries preferred
Do Satisfying Work. Earn Real Rewards and Benefits
We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel.
- Formal training
- Outstanding plans for medical, dental, and vision insurance
- Health savings account (HSA)
- Flexible spending account (FSA)
- Tuition Reimbursement
- Employee assistance program (EAP)
- Wellness program
- 401k retirement plan
- Paid time off
- Company paid holidays
- Personal time
With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.
Interested? Learn more online and apply now at:
octapharmaplasma.com
And if you know someone else who'd be a great fit at Octapharma Plasma, Inc. please forward this posting along!
INNER SATISFACTION.
OUTSTANDING IMPACT.
