Executive Director

Job Summary

The Executive Director is responsible for the overall leadership, direction, and management of hospice services. This role ensures the delivery of high-quality patient care, regulatory compliance, operational efficiency, and organizational growth while fostering a culture of excellence and collaboration.

Key Responsibilities

• Provide strategic and operational leadership for hospice services.
• Ensure compliance with all applicable federal, state, and regulatory guidelines, including Medicare and Medicaid requirements.
• Develop, implement, and evaluate goals and objectives aligned with quality standards and organizational mission.
• Oversee daily business operations to ensure financial stability and performance.
• Lead operational planning, budgeting, and performance monitoring.
• Ensure delivery of high-quality, patient-centered care through interdisciplinary teams.
• Supervise, mentor, and evaluate clinical and administrative staff.
• Manage recruitment, onboarding, and annual performance evaluations.
• Ensure adequate staffing levels and staff development through training and continuing education.
• Promote a culture of safety, accountability, and continuous improvement.
• Monitor and resolve patient, employee, and customer concerns in a timely manner.
• Facilitate effective communication across teams and stakeholders.
• Ensure proper documentation, reporting, and data collection for governing bodies.
• Oversee compliance with performance improvement programs and quality initiatives.
• Participate in on-call rotation as required.
• Ensure proper authorization and coordination of services provided by external agencies.
• Maintain oversight of resources including equipment, supplies, and facility needs.
• Lead and participate in interdisciplinary meetings and ensure accurate record-keeping.
• Perform additional duties as assigned to support organizational goals.

Must-Have Requirements

• Minimum 3 years of hospice management experience.
• Strong knowledge of federal and state hospice regulations and Medicare/Medicaid guidelines.
• Proven leadership experience with the ability to supervise, direct, and motivate teams.
• Excellent organizational, problem-solving, and decision-making skills.
• Strong verbal and written communication abilities.
• Ability to work independently and manage multiple priorities effectively.
• Demonstrated ability to build relationships with patients, families, and community stakeholders.
• Current CPR certification.
• Valid driver’s license with insured and reliable transportation.

Preferred Qualifications

• Registered Nurse (RN) license strongly preferred.
• Bachelor’s degree in healthcare administration, nursing, or related field preferred.
• Experience in corporate or healthcare business management.

Benefits

• Paid Time Off (PTO), Sick Time, and Holiday Pay
• Gas Card Program and Car Maintenance Stipend
• Benefit Package (Medical, Dental, Vision and more) for full-time employees
• 401K
• Employee Assistance Program
• Tuition Reimbursement for eligible employees
• Internal Company Advancement
• Free end of life training