Executive Director of Internal Communications
Labcorpis a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
Labcorpis seeking a hybrid Executive Director of Internal Communications to join our team at 10 Moore Drive, Durham, NC or 531 S. Spring Street, Burlington, NC.
Schedule:Monday – Friday, 8am - 5pm (Eastern time)
This schedule includes a minimum of three in-office days per week and two days working remotely, supporting both collaboration and flexibility.
Responsibilities:
Define and lead the enterprise internal communications strategy, ensuring alignment with organizational mission, vision,valuesand long-term business priorities.
Translate the business strategy, transformation initiatives and leadership priorities into clear, compelling employee narratives that drive understanding,alignmentand engagement.
Shape and reinforce organizational culture through storytelling, leadership communications, and consistent, authentic messaging.
Ensure employees feel connected to leadership, the business and one another – especially across diverse roles,locationsand work environments (clinical, corporate, laboratory and remote).
Support enterprise-wide change initiatives with proactive,empatheticand disciplined change communications approaches.
Serve as a senior advisor to the CEO, Executive Committee and senior leaders on employee communications, leadershipvoiceand engagement strategies.
Partner closely with leaders to elevate their communication effectiveness, including message framing, tone,cadenceand channelselection.
Act as the primary liaison between executive leadership and the Internal Communications team, ensuring alignment,clarityand consistency.
Lead, inspire and develop a high-performing internal communications team, setting clear expectations and fostering innovation,creativityand accountability.
Build scalable communication models,playbooksand processes that support enterprise priorities and considernew approaches.
Oversee internal communications channels and platforms, ensuring they are modern,effectiveandaudience-centered.
Leverage digital tools,dataand emerging technologies (including AI) to enhance communication effectiveness, efficiency,agilityand insight.
Establish metrics and feedback mechanisms to measure the effectiveness of internal communications and adjust strategy based on insights.
Stay attuned to employee sentiment, engagementtrendsand organizational dynamics to proactively address communication needs.
Minimum Qualifications
Bachelor's Degree
10or moreyears of experience or more of progressive communications experience, includingsignificant experienceleading internal or employee communications in large, complex organizations
Preferred Qualifications
Master's degree
1 or more years experiencewithin enterprise healthcare
Additional Job Standards:
Changetransformation and growth experience
Demonstrated experience partnering with senior executives and navigating complex organizational structures
People leadership experience, including building,managingand developing high-performing teams.
Exposure to large, multi-siteand distributed organizations
Proven ability to communicate with frontline employees, including enabling effective communications by local leaders and managers
Demonstrated experience partnering with senior executives and navigating complex organizational structures
Exceptional writing,editingand storytelling skills with the ability to simplify complex,technicalor operational topics.
Strategic thinking, projectmanagementand organizational skills witha comfortworking in fast-paced, change-driven environments.
Flexibility, responsiveness,confidentialityand cultural sensitivity are drivers to success in this role.
Enterprise Strategic Thinking – Ability to connect employee communications to business strategy,cultureand organizational outcomes.
Executive Advisory & Influence – Trusted counselor to senior leaders with strong executive presence and sound judgment.
Storytelling & Message Clarity – Expertise in translating complex strategies andchangeinto clear, compelling employee narratives.
Change & Transformation Communications – Proven ability to guide organizations through change with clarity,empathyand discipline.
People Leadership – Inspires,developsand leads high performing teams with a focus on growth,accountabilityand innovation.
Creative & Innovative Leadership – Brings creative, curious thinking and the confidence to challenge conventional approaches in service of stronger engagement and impact.
Agility & Comfort with Ambiguity – Thrives in fast paced, complex environments and leads effectively through uncertainty,transformationandsignificant change.
Reporting to the Chief Communications Officer, the Executive Director serves as a trusted counselor to the CEO, ExecutiveCommitteeand senior leaders across the enterprise. This leader sets the vision for internal communications and plays a critical role in helping employees understand where the organization is going, why it matters, and how they contribute to success.
The Executive Director of Internal Communications is a strategic employee communications leader responsible for shaping how employees experience the organization –it'sculture, strategy,leadershipand purpose. This role brings big, bold thinking to how we inform,engageand inspire employees, and ensures people feel deeply connected to the business, its leaders and one another.
This role goes beyond messaging to build connection,clarityand confidence during moments of transformation,growthand change. The Executive Director will translate strategy into meaning, foster dialogue across levels and locations, and reinforce a culture rooted in transparency,trustand performance.Leading a team, the rolewill ensure effective global internal communications that engage employees in corporate offices,laboratoriesand service centers across the world.
This is a unique opportunity for a naturally curious, seasoned internal communications leader to influence culture at scale, lead a high-performing team, and elevate employee communications as a strategic driver of enterprise outcomes.
Application Window Closes: 05/08/2026
All job offers will be based on a candidate’s skills andpriorrelevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for an annual bonus under theLabcorpBonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers. Compensation may also include discretionary short- and long-term incentive packages.
Benefits:Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.Employees regularly scheduled to work less than 20hours,Casual, Intern, andTemporaryemployees are only eligible toparticipatein the 401(k) Plan.Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
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