Environmental Services Technician - Float

The Waters

Minnetonka, MN

Why The Waters?

Paid holidays; double time for holidays worked
Instant access to 50% of earned but unpaid income with OnShift
PTO, use it as you earn it
Medical and Dental Benefits available the 1st of the month after work starts
401k after 6 months, fully vested
The Waters Values Teamwork, Humility, Responsibility, Innovation, where Victories are celebrated and Every moment matters! Where you can THRIVE!

Position Summary & Primary Responsibilities

The Float Environmental Services Technician assists Environmental Services Managers with the overall physical plant, environment, maintenance and cleanliness of the internal community buildings and external community grounds. Our communities function similar to a beautiful hotel or private club and this position ensures immaculate surroundings and exceptional customer service. The Float Environmental Services Technician is responsible for providing exceptional customer service, utilizing courtesy, dignity, and respect in all the following responsibilities:

Float to support all 9 (nine) locations in Minnesota, with the potential for periodic travel to support communities in Wisconsin and Pennsylvania, completing apartment turns and filling in for PTO, open maintenance, and open housekeeper positions. Schedule will vary week-to-week and may require last minute changes based on building emergencies
Complete assigned work under the direction of the Environmental Services Manager (ESM) when in each respective community
Assist the housekeeping team
Assist with grounds and building maintenance projects
Assist with furniture movement for community event set-up/tear-down and model apartments
Appreciation of working with a community centered around purpose and wellbeing for seniors
Ability to interact and have patience with elder resident concerns
Adhere to Resident Bill of Rights and Vulnerable Adult Act
Develop relationships with residents and respond respectfully to housekeeping and maintenance issues
Assist in creating an environment that encourages hospitality, teamwork and strong communication with residents and fellow team members
Act as a daily representation of The Waters community; team members are expected to maintain a high standard of professionalism in appearance and adhere to the Uniform Policy
Assist to ensure all preventive and corrective maintenance work orders are completed on a timely and thorough basis, including, but not limited to, heating, ventilation and air conditioning (HVAC), plumbing, electrical repairs, furniture and/or equipment repairs, picking up trash, keeping common areas neat, sweeping walks and curbs, watering lawn, trees, shrubs, and flowerbeds, shoveling walks, applying ice melt
Complete all duties regarding make-ready/vacant apartments; including general plumbing and basic electrical needs of the property to include minor drywall damages, window screens and blinds, replacing/fixing light bulbs, light switches, garbage disposals, fixtures, locks, etc. Document status in TELS unit turn checklist
Installation of appliances such as stoves, refrigerators, washers and dryers, inspect mechanical and storage rooms, toilets, sinks, vanities and disposals, caulking, gutters, down spouts and connecting hoses
Document work in TELS with completed work orders and detailed notes

Education & Experience

High School Diploma or equivalent
Minimum of 2 years of experience in building maintenance field, preferably in the hospitality industry or a senior living community
Experience in carpet cleaning, floor care, drywall and painting strongly preferred
Knowledge of carpentry, electrical, and mechanical systems preferred
Must have ability to self-direct

Knowledge, Skills & Abilities

Continued demonstration of all work safety procedures
Computer literate including MS Word, Excel, PowerPoint, and Outlook required
Ability to multi-task in a fast-paced environment and use independent judgment
Willingness to perform all required tasks
Ability to read, write, and follow oral and written directions in English at a level necessary to accomplish the job
Must have valid driver's license and reliable transportation

Physical Requirements