Engineering Excellence Manager

Engineering Excellence Manager

ISS Facility Services — Building the Future of Engineering Operations

At ISS Facility Services, we believe people make places. We are seeking a dynamic and operationally driven Engineering Excellence Manager to lead mission-critical maintenance operations and elevate engineering performance across high-profile facilities environments.

This is an opportunity to join a global organization where operational excellence, innovation, safety, and leadership come together to create world-class workplace experiences.

If you are passionate about engineering operations, thrive in high-performance environments, and know how to lead teams with accountability and precision — we want to hear from you.

Key Purpose

The Engineering Excellence Manager will lead and supervise the Operations & Maintenance Team while driving operational consistency, engineering excellence, and best-in-class facility performance. This leader will oversee maintenance activities, preventive maintenance programs, vendor coordination, safety compliance, operational documentation, and critical systems reliability.

This role is essential in ensuring uninterrupted facility operations while fostering a culture centered around safety, accountability, collaboration, and continuous improvement.

What You’ll Be Responsible For

Operational Leadership

• Lead and supervise engineering and maintenance operations teams
• Drive preventive maintenance execution and work order completion
• Ensure all PMs and corrective maintenance activities are completed on schedule
• Maintain operational excellence across building systems and utility infrastructure
• Coordinate operational modifications including Lockout/Tagout and critical switching activities

Engineering & Technical Oversight

• Maintain and manage Operations & Maintenance documentation libraries
• Review and maintain SOPs, MOPs, and EOPs for site operations
• Support capacity planning, reporting, and equipment evaluations
• Assist with contractor/vendor management and project coordination
• Oversee inventory management of spare parts, tools, and maintenance equipment

Safety & Compliance

• Champion ISS HSEQ standards and Safe Systems of Work
• Ensure contractor and vendor safety compliance while preserving critical operations
• Support emergency response and corrective maintenance activities on a 24/7 basis
• Ensure compliance with client, company, and governmental regulations

Team Development

• Hire, coach, mentor, and develop engineering talent
• Conduct performance evaluations and corrective action plans
• Foster a collaborative, resilient, and accountable team culture

Success Looks Like

• High-performing and engaged maintenance teams
• Consistent completion of preventive maintenance and work orders
• Safe, compliant, and efficient operations
• Reduced downtime and operational delays
• Accurate maintenance reporting and documentation
• Exceptional client satisfaction and operational reliability

What You Bring

Required Experience

• 10+ years of technical services or facilities engineering experience
• 3+ years leading engineering operations as an Engineering Manager, Chief Engineer, or equivalent
• Experience in critical environments, integrated facilities management, or data centers preferred
• Strong experience with CMMS platforms and work order management systems
• Knowledge of Building Management Systems (BMS) and automation controls
• Experience managing subcontractors, vendors, and operational KPIs

Education & Certifications

• BS or AS degree in Electrical/Mechanical Engineering or related field preferred
• Relevant technical licenses/certifications highly valued:
• OSHA
• Boiler Operator
• Refrigeration
• Plumbing
• Licensed Operating Engineer

Leadership Competencies

• Business insight and operational decision-making
• Organizational agility and collaboration
• Strong communication and stakeholder management
• Ability to manage ambiguity and lead under pressure
• Commitment to accountability, resilience, and continuous improvement

Why Join ISS?

At ISS, you’ll join a global organization committed to creating places that work, think, and perform better. We empower our teams to innovate, lead with purpose, and deliver exceptional experiences every day.

You’ll have the opportunity to:

• Lead impactful engineering operations
• Work within mission-critical and high-performance environments
• Grow your career with a global industry leader
• Collaborate with passionate and talented professionals
• Make a measurable impact on operational excellence

Apply Today

Ready to lead engineering excellence with ISS?

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.