Position Responsibilities:
• Responsible for answering and entering emergency calls while simultaneously dispatching for, and monitoring multiple fire and security radio channels with moderate to high volume radio traffic
• Provide approved Pre-Arrival Instructions according to policies and procedures
• Make required and requested notifications
• Working in a team environment
• Support training and Standard Operating Procedures (SOP) formulation as needed
• Candidate will be Emergency Medical Dispatch (EMD) trained in-house
Required Skills:
• 1+ years of experience working as an emergency dispatcher at an Emergency Communications Center (ECC)/Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection, or Emergency Medical Services
• 1+ years of experience multi-tasking in a critical/crisis oriented, team environment
• Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint