Dispatcher

Description

The primary function of this role is to direct and coordinate the delivery of materials to customers in the day-to-day operations. The Dispatcher adheres to and promotes corporate policies and manages the general use of equipment, trucks, delivery personnel and materials. This employee directs all activities that concern delivery, warehouse and facilities.

DUTIES AND RESPONSIBILITIES:

• Scheduling and dispatching of crews to maximize time efficiency
• Responsible for the fast and accurate processing of sales orders
• Key holder responsibility for opening and closing of yard
• Checking delivery trucks for accurate product
• Fielding phone calls from sales and customers for delivery status
• Trains new helpers on how to perform job safely and correctly
• Responsible for office/dispatch and yard/warehouse cleanliness
• Performs job in a safe manner
• Other tasks as assigned by management

OTHER COMPETENCIES:

• Ability to self-manage, show initiative and be proactive
• Possess a strong ability to focus and follow-through
• Communicate professionally, both verbally and in writing, to co-workers and customers

Requirements

BASIC QUALIFICATIONS:

• High school diploma, required
• Minimum 2 years of related work experience
• Microsoft Office Skills and/or the ability to learn
• Ability to quickly and accurately perform basic math skills
• Ability to quickly read a road/geographical map and communicate directions
• Organization skills demonstrated in job performance
• Demonstrated ability to follow instructions with limited guidance

PHYSICAL DEMANDS:

• Must be able to remain in stationary position 70%
• Must be able to operate basic office equipment
• Must be able to communicate with team and management and be able to exchange accurate information in these situations

MENTAL DEMANDS:

• Must be able to problem solve and prioritize tasks
• Must be able to manage stress depending on tasks
• Must be able to multitask
• Must be able to receive and analyze all information
• Must be able to quickly communicate solutions if problems occur
• Must be able to demonstrate a high degree of sound judgement