Director of Revenue Operations
Location: Greenville, SC (In-Person)
Company: TRULEO
About TRULEO
TRULEO is building AI-powered agents and investigative tools that help law enforcement agencies solve cold cases and uncover critical leads faster. Our platform automates complex investigative work, surfaces new insights from existing data, and enables departments to close cases that would otherwise remain unsolved.
We are scaling rapidly and building the foundation for a predictable, high-performing revenue engine.
Role Overview
We are hiring a Director of Revenue Operations to own and build TRULEO’s entire revenue engine from the ground up.
You will own the systems, processes, and execution that drive revenue across the full lifecycle from first touch through renewal and expansion. You will partner directly with leadership to translate strategy into execution, enforce operational rigor, and create a scalable foundation for growth.
This role is based in Greenville and requires someone who thrives in fast-paced, in-person environments and wants real ownership.
What You’ll Own
End-to-End Revenue Engine
- Own the full revenue lifecycle: marketing → sales → closed won → onboarding → renewal → expansion
- Build the operating system that drives predictable, repeatable revenue growth
- Align sales, marketing, and customer success around shared metrics and execution
HubSpot & GTM Systems (Full Ownership)
- Serve as the architect and owner of HubSpot and the broader GTM tech stack
- Design pipelines, lifecycle stages, automation, and reporting infrastructure
- Ensure data integrity, attribution, and full-funnel visibility
Pipeline, Forecasting & Revenue Predictability
- Own pipeline health, deal velocity, and forecasting accuracy
- Build forecasting models and enforce discipline across the sales team
- Provide clear visibility into performance, risks, and opportunities
Quote-to-Cash (Deal → Invoice → Revenue)
- Own the flow from closed deal through billing and invoicing
- Ensure contracts, pricing, and invoices are aligned and accurate
- Build scalable processes for deal structuring, approvals, and execution
Renewals & Expansion
- Build and manage renewal tracking, workflows, and forecasting
- Create systems to drive expansion revenue and minimize churn
- Partner with customer success to ensure retention and growth
Revenue Analytics & Reporting
- Own all revenue reporting including pipeline, conversion, and ARR metrics
- Build dashboards and deliver insights that guide leadership decisions
- Establish a single source of truth for the business
Strategic Partnerships Operations
- Operationalize partnerships as a revenue channel
- Build systems to track, measure, and scale partnership-driven growth
Cross-Functional Leadership
- Lead initiatives across sales, marketing, product, and customer success
- Drive accountability and execution against aggressive growth targets
- Establish a culture of data-driven decision making and operational excellence
What We’re Looking For
- 5+ years of experience in Revenue Operations, Sales Ops, or GTM leadership roles
- Deep, hands-on expertise in HubSpot (required)
- Proven track record of building and scaling revenue infrastructure in a high-growth environment
- Strong experience with pipeline management, forecasting, and revenue analytics
- Experience owning or supporting quote-to-cash processes, including billing and invoicing
- Experience building systems for renewals, expansion, and customer lifecycle management
- Highly analytical with strong business judgment
- Ability to operate both strategically and tactically
- Strong leadership and cross-functional execution skills
Ideal Candidate
- Thinks like an owner of the revenue number, not a support function
- Thrives in ambiguity and fast-paced startup environments
- Obsessed with building systems that scale
- Strong ability to analyze market trends, identify opportunities, and implement effective solutions
- Proven ability to lead cross-functional teams to achieve ambitious goals and deliver exceptional results
