Director Of Platform Engineering & Operations

We are hiring a Director of Platform Engineering & Operations to own and scale our entire technology platform. This leader will oversee both customer‑facing systems and internal infrastructure, ensuring 24/7 availability, security, scalability, and cost efficiency across a hybrid Azure and on‑prem environment.

This is a hands‑on leadership role that blends technical depth with strategic execution. You’ll build and lead high‑performing teams, drive operational excellence, and partner closely with application development, product, and executive leadership to support rapid company growth.

Leadership & Strategy

• Lead, mentor, and grow a team of engineers across infrastructure, DevOps/SRE, and end‑user support
• Own the platform strategy, roadmap, and execution aligned to business goals and customer SLAs
• Define and report operational KPIs around availability, reliability, incident response, and cloud cost optimization
• Establish strong operational cadence including incident reviews, change management, and continuous improvement

Platform Engineering & Operations

• Own the design and 24/7 operation of hybrid cloud infrastructure (Azure + on‑prem)
• Ensure high availability, performance, security, and scalability across environments
• Drive platform standards for networking, identity, security, monitoring, and observability
• Lead cloud cost optimization and governance initiatives

DevOps & Site Reliability Engineering

• Drive modern DevOps and SRE practices including CI/CD pipelines, Infrastructure as Code (Terraform/Bicep), and Kubernetes
• Implement reliability best practices such as observability, error budgets, SLOs/SLIs, and blameless postmortems
• Improve deployment velocity while maintaining operational stability and audit readiness

Security, Compliance & Resiliency

• Own security and compliance controls including access management, monitoring, and incident response
• Lead Disaster Recovery planning and execution, including RPO/RTO targets, runbooks, and regular testing
• Ensure backup, restore, and resilience processes are documented, tested, and maintained

End‑User & IT Operations

• Oversee desktop, endpoint, and telecom services in a growing, distributed organization
• Implement ITSM best practices across incident, request, and asset management
• Manage infrastructure, SaaS, and telecom vendors and contracts

• 10+ years of experience in infrastructure, platform engineering, or operations
• 3–5+ years of experience leading technical teams
• Deep experience with Microsoft Azure, hybrid environments, and Kubernetes
• Strong background in DevOps, SRE, security, and disaster recovery
• Proven experience supporting mission‑critical, 24x7 platforms
• Excellent communicator able to partner with engineers, executives, and non‑technical stakeholders
• Comfortable working in fast‑paced, high‑growth environments with changing priorities

• Experience in B2B SaaS, AI, video analytics, IoT, telematics, or data‑intensive platforms
• Familiarity with SOC 2, ITSM tools, and regulated environments
• Relevant certifications (Azure, security, or ITIL)

• Executive‑level ownership and real technical influence
• Opportunity to support cutting‑edge AI and GPU‑accelerated video analytics workloads
• Competitive compensation and strong onsite benefits
• Join a growing company where platform reliability and engineering excellence directly impact customers

This is a Permanent position based out of Charlotte, NC.

The pay range for this position is $200000.00 - $240000.00/yr.

Employee Value Proposition (EVP)*Free breakfast and lunch at their cafeteria, on-site childcare and gym, and pet friendly*, new AI video analytics tool, they NEED an AI engineer, The VTrack Vision team builds GPU accelerated video analytics for real time safety monitoring across large fleets and industrial environments. Our system processes high volume video streams, runs YOLO based detection models, performs temporal tracking and smoothing to reduce false positives, and identifies actionable safety violations. Inference results are published to downstream APIs and integrated with Azure Event Hub, Blob Storage, and cloud monitoring systems.If you enjoy pushing GPU performance limits, crafting resilient ML pipelines, and building real world safety applications that make an impact, you’ll fit right in.- wanting to hire FTE- open to contract if necessary

This is a fully onsite position in Charlotte,NC.

This position is anticipated to close on Apr 10, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.